Ariola Shehu
Banker/Economist
Göteborg
Summary
Business-driven Relationship Manager always finding successful ways to acquire new clients and foster lucrative relationships. A determined leader with over 8 years of assisting clients with financial planning processes and assessing financial data. Skilled in Negotiation, Business Planning, Analytical Skills, Microsoft Office Banking and KYC analyses. Equipped with strong work ethics, focus, empathy, openness to possibilities to continuously develop personally & professionally
Offering dynamic collaboration and decision making skills. Economist well-versed in conducting analyses and studies on effects of economic conditions on business products, assets and investments. Skilled in product development, financial and risk management, capital market projects and exercises with economic analysis.
Overview
8
8
years of professional experience
7
7
Certifications
Work History
Corporate Relationship Manager – Large Corporate
Raiffeisen Bank Sh.a
2023.06 - Current
- Championed customer-focused initiatives within the organization, leading by example in demonstrating a strong commitment to client satisfaction.
- Implemented risk mitigation measures to minimize credit exposure while maximizing profitability from existing corporate client accounts.
- Identified new business opportunities through market research, networking, and targeted outreach to potential corporate clients.
- Participated in industry events and conferences for networking purposes, promoting brand awareness amongst potential clients in the market space.
- Managed a diverse portfolio of corporate clients, consistently meeting or exceeding sales targets and performance metrics.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Efficiently coordinating the on-boarding process and ensuring data updates customers of the relevant portfolio;
- Preparing and delivering within the deadlines various reports of supervisors/managers;
- Ensuring timely delivery of banking services such as: payment transactions, e-banking, cards, forex, to their respective portfolio customers.
- Supervision and evaluation and follow-up of the quality and correctness of loan applications, approvals, disbursement and all other banking transactions of corporate clients, as well as the relevant monitoring process
Key Account Manager of International Sector
OTP Bank
2021.08 - 2023.07
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problemsolving.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Increasing the bank's customer base with new customers and expanding customer relations
- Contacting potential clients and presenting the best and most accurate image of the company
- Initiation and promotion of products offered by the company in the local market
- Evaluation of international projects or projects of companies controlled by the state
- Supervision and evaluation and follow-up of the quality and correctness of loan applications, approvals, disbursement and all other banking transactions of corporate clients, as well as the relevant monitoring process
- Monitoring the quality of the portfolio, progress against objectives, identifying problems or opportunities and the suggestion of the action plan to ensure the fulfillment of the objectives business;
- Conducting the market study, analyzing the financial performance of the business for the relevant sector; the banking market for business; business practices and accounting practices and rules;
- Efficiently coordinating the on-boarding process and ensuring data updates customers of the relevant portfolio;
- Preparing and delivering within the deadlines various reports of supervisors/managers;
- Ensuring timely delivery of banking services such as: payment transactions, e-banking, cards, forex, to their respective portfolio customers.
Senior Specialist Marketing & Banking Business
National Commercial Bank Sha
2016.10 - 2021.08
- Established strong working relationships with clients through exceptional customer service and proactive communication efforts.
- Collaborated with cross-departmental teams in developing cohesive strategies aimed at achieving long-term organizational goals.
- Improved client satisfaction by customizing service delivery approaches according to unique business needs.
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Created credit policies, processes and procedures to maintain compliance with banking regulations.
- Analyzed and monitored portfolio credit performance against expectations and recommended improvement strategies.
- Improved understanding of financial statements, which helped in assessing risk.
- Complied with internal controls and government regulations.
- Assessed market conditions to provide valuable insights into the development of sales strategies for new business acquisition.
Education
Master of Science Degree - Finance
University College "Qiriazi"
2001.04 -
Bachelor - Bank Management -
Faculty of Integrated Studies With Practice
2001.04 -
Skills
Excellent and Effective Communication
Relationship building and management
Overcoming Objections
Teamwork and Collaboration
Problem-solving abilities
Multitasking Abilities
Credit analysis
Active Listening
Organizational Skills
International relationships management
Languages
Albanian
Native language
English
Advanced
C1
Spanish
Beginner
A1
Swedish
Beginner
A1
Certification
“Advanced Financial Analysis Training Module” with Prf. Phil Ingle
Timeline
Visma eEkonomi
2024-08
Fortnox
2024-08
Certified as a user of the financial program in Cloud ALPHA.AL
2024-08
Corporate Relationship Manager – Large Corporate
Raiffeisen Bank Sh.a
2023.06 - Current
Critical/Analytical Thinking “with Calvin Tiessen, Lincoln Center
2022-11
“Advanced Financial Analysis Training Module” with Prf. Phil Ingle
2022-10
Key Account Manager of International Sector
OTP Bank
2021.08 - 2023.07
SELLING NEXT LEVE
2019-06
Senior Specialist Marketing & Banking Business
National Commercial Bank Sha
2016.10 - 2021.08
Master of Science Degree - Finance
University College "Qiriazi"
2001.04 -
Bachelor - Bank Management -
Faculty of Integrated Studies With Practice
2001.04 -
Certified in the program for the professional training of accounting practice in the modules - practical and computerized accounting; preparation of financial statements; tax legislation and online declarations in the tax office
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