Arion Diggs
DesMoines,IA
Summary
Proven track record in boosting revenue and enhancing customer satisfaction at Amazon Key For Business, leveraging expertise in sales and marketing alongside corporate branding. Excelled in team training and development, ensuring quality standards and safety. Demonstrates a unique blend of strategic thinking and interpersonal skills, driving significant business outcomes without exceeding a numerical percentage.
Overview
6
6
years of professional experience
Work History
Sales & Marketing
Amazon Key For Business
03.2021 - Current
- Executed sales and marketing initiatives to increase revenue for company.
- Supported sales and marketing teams by assisting in delivery of relevant and timely service information and collateral through variety of communication channels.
- Implemented sales and marketing strategies by coordinating with a multitude of staff members.
- Compiled and analyzed sales and marketing reports for marketing executives and provided executive summaries.
Customer Service Manager
The Spot Clothing Outlet
03.2021 - 12.2021
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
Production Associate
Integrity Windows And Doors
10.2018 - 03.2020
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Organized work to meet demanding production goals.
Education
High School Diploma -
Mnic Chater High School
Saint Paul, MN06.2018
Skills
- Sales and marketing understanding
- Corporate Branding
- Team training and development
- Customer service understanding
- Safety and Security
Timeline
Sales & Marketing
Amazon Key For Business
03.2021 - Current
Customer Service Manager
The Spot Clothing Outlet
03.2021 - 12.2021
Production Associate
Integrity Windows And Doors
10.2018 - 03.2020
High School Diploma -
Mnic Chater High School