Arion Heyward
Gaffney,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Medical Scribe
ScribeAmerica
01.2024 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
Medical Scribe
Oak Street Health
11.2023 - 01.2024
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
Access Management Agent I
ATI Physical Therapy
05.2023 - 09.2023
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Operations Support Specialist I
ATI Physical Therapy
10.2022 - 05.2023
- Assisted Physical Therapists and Physical Therapy Assistants with exercise plans constructed for patients under the direct supervision of the medical professional.
- Developed comprehensive documentation for operational processes, leading to increased transparency and understanding among team members.
- Maintained a safe and clean working environment by adhering to company policies and industry regulations, resulting in fewer accidents and a more pleasant workspace.
- Collaborated with operations team to provide excellent customer service and foster positive work environment.
- Participated in operations team meetings to coordinate and assign project management tasks.
Volunteer
Ronald McDonald House Charities, Inc
01.2021 - 05.2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Volunteer
The Nia Community Action Center
01.2021 - 05.2022
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Resident Care Partner
Enlivant Assisted Living
02.2021 - 06.2021
- Administered medications accurately and according to prescribed schedules, maintaining proper documentation for compliance purposes.
- Ensured prompt reporting of any observed changes in resident behavior or condition directly to supervisory staff.
- Collaborated effectively with co-workers on shift rotations while maintaining professional composure under high-stress scenarios.
- Enhanced residents'' well-being by providing compassionate care and assistance with daily living activities.
Education
Master of Science - Community Engaged Medicine
Furman University
Greenville, SC06.2025
Bachelor of Arts - Psychology
North Carolina A & T State University
Greensboro, NC05.2022
Skills
- Strong Communication Skills
- Adaptability in Fast-Paced Environments
- HIPAA Compliance Knowledge
- Documentation skills
- Team Collaboration Strength
- Continuous learning mindset
Timeline
Medical Scribe
ScribeAmerica
01.2024 - Current
Medical Scribe
Oak Street Health
11.2023 - 01.2024
Access Management Agent I
ATI Physical Therapy
05.2023 - 09.2023
Operations Support Specialist I
ATI Physical Therapy
10.2022 - 05.2023
Resident Care Partner
Enlivant Assisted Living
02.2021 - 06.2021
Volunteer
Ronald McDonald House Charities, Inc
01.2021 - 05.2022
Volunteer
The Nia Community Action Center
01.2021 - 05.2022
Master of Science - Community Engaged Medicine
Furman University
Bachelor of Arts - Psychology
North Carolina A & T State University