Arion Munoz
Rio Rancho,NM
Summary
Entry-level Cybersecurity Administrator with IAM, Okta, MFA, and phishing triage experience. Skilled in technical support. Security+, Network+, and A+ certified. Seeking an IAM or SOC Analyst I role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cybersecurity Administrator
Santa Ana Casino
Bernalillo, NM
11.2025 - Current
- Performed Identity & Access Management (IAM) tasks including user provisioning, deactivation, MFA support, access reviews, and troubleshooting authentication issues.
- Conducted email security reviews using Proofpoint, helping analyze and remediate phishing attempts, spam, and user-reported threats.
- Handled onboarding/offboarding tasks, ensuring proper account creation, access setup, and timely account removal.
IT Help Desk Technician
Santa Ana Casino
Bernalillo, NM
11.2024 - 09.2025
- Provided technical support for hardware and software issues, ensuring timely resolution for end users.
- Diagnosed and troubleshot network connectivity problems, enhancing overall system performance.
- Assisted in the installation and configuration of new computer systems and peripherals.
Security Officer
Santa Ana Star Casino Hotel
Rio Rancho
08.2022 - 11.2024
- Monitored casino premises to ensure safety and compliance with regulations.
- Responded promptly to security incidents, ensuring swift resolution and minimal disruption.
- Conducted thorough investigations of suspicious activities, documenting findings for review.
Education
Associate of Applied Science - Computer Programming, Cybersecurity Focus Candidate
Central New Mexico Community College
Rio Rancho, NM06-2026
Skills
- Identity & Access Management (IAM)
- Okta Administration (SSO, MFA, Provisioning)
- Proofpoint Email Security / Phishing Analysis
- Active Directory (User Management, Group Policy Basics)
- Multi-Factor Authentication (MFA) Support
- User Provisioning & De-provisioning
- Access Reviews / Least Privilege
- Security Ticketing & Incident Triage
- Technical Troubleshooting (Tier 1–2)
- Windows OS Support
- Security Policy & Compliance Awareness
- Communication & Documentation Skills
- CompTIA A, Network, Security Certified
Accomplishments
- Earned CompTIA A+, Network+, and Security+ certifications within 6 months.
- Supported successful onboarding/offboarding processes by managing IAM tasks across multiple departments.
- Assisted with identifying and escalating phishing attempts through Proofpoint analysis.
Certification
- Google Cybersecurity
- Linux Pro
- Cybersecurity in School Systems
- CompTIA A+
Timeline
Cybersecurity Administrator
Santa Ana Casino
11.2025 - Current
IT Help Desk Technician
Santa Ana Casino
11.2024 - 09.2025
Security Officer
Santa Ana Star Casino Hotel
08.2022 - 11.2024
Associate of Applied Science - Computer Programming, Cybersecurity Focus Candidate
Central New Mexico Community College