Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariona Garcia

Lake Wales

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff. Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Responsible professional with several years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Energetic waitress with several years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing several tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills. Focused waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering several-year background providing high-quality service to customers. Attentive Waitress known for highly productive and efficient task completion. Specialize in customer service, time management, and conflict resolution. Excel in communication, teamwork, and adaptability, ensuring seamless dining experiences for guests.

Overview

2
2
years of professional experience

Work History

Waitress

Carrie’s
Ravenden
08.2023 - 10.2023
  • Provided excellent customer service to enhance dining experiences.
  • Took and processed food and beverage orders efficiently.
  • Maintained cleanliness of tables and dining areas consistently.
  • Assisted in training new staff on service protocols.
  • Collaborated with kitchen staff to ensure timely order delivery.
  • Handled cash and processed payments accurately at the register.
  • Addressed customer inquiries and resolved complaints promptly.
  • Supported inventory management by restocking supplies as needed.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Took orders for food and drinks and delivered them to guests.

Sales Associate

Dollar General
Ravenden
07.2023 - 09.2023
  • Assisted customers with product selection and inquiries.
  • Organized merchandise on shelves to enhance store presentation.
  • Operated cash register and processed customer transactions efficiently.
  • Stocked inventory to maintain optimal product availability.
  • Maintained cleanliness and organization of sales floor and backroom.
  • Collaborated with team members to achieve daily operational goals.
  • Implemented company policies for customer service and store safety.
  • Resolved customer complaints with empathy and professionalism.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.

Server

Waffle House
Lakeland
06.2022 - 04.2023
  • Provided excellent customer service in a fast-paced dining environment.
  • Took orders and communicated menu details to guests efficiently.
  • Prepared and served food and beverages according to restaurant standards.
  • Maintained cleanliness and organization of dining area and service stations.
  • Assisted team members during busy shifts to ensure smooth operations.
  • Handled cash transactions and processed payments accurately.
  • Collaborated with kitchen staff to coordinate timely meal delivery.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Food Server

Moe’s
Lakeland
11.2021 - 02.2022
  • Provided exceptional customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and dietary restrictions.
  • Took and processed food and beverage orders efficiently.
  • Maintained cleanliness and organization of dining area and tables.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Handled cash and credit transactions accurately at the register.
  • Resolved customer complaints to enhance dining experience promptly.
  • Trained new staff on service procedures and restaurant protocols.
  • Greeted guests in a friendly and welcoming manner.
  • Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
  • Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
  • Brought food and beverages to the table in a timely manner.

Restaurant Hostess

Grill Smiths
Lakeland
11.2021 - 12.2021
  • Greeted and seated guests promptly upon arrival at Grill Smiths.
  • Managed reservations and organized seating arrangements efficiently.
  • Communicated wait times and maintained a welcoming environment for customers.
  • Collaborated with servers to ensure smooth dining experiences for guests.
  • Assisted in maintaining cleanliness of the host station and dining area.

Customer Service Representative

Hungry Howies Pizza & Subs
Winter Haven
06.2021 - 10.2021
  • Provided exceptional customer service in fast-paced pizza and subs environment.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Processed orders accurately using point-of-sale system and menu software.
  • Maintained cleanliness of dining area and preparation stations to ensure safety.
  • Assisted in training new team members on service protocols and menu items.
  • Collaborated with team to ensure timely food preparation and delivery service.

Education

High School Diploma -

Kathleen High School
Lakeland, FL
05-2023

Skills

  • Customer service
  • Order processing
  • Cash handling
  • Menu knowledge
  • Inventory management
  • Team collaboration
  • Time management
  • Communication skills
  • Sales techniques
  • Problem solving
  • Attention to detail
  • Operational efficiency
  • Buffet setup and takedown
  • Compliance standards
  • Strong multitasking
  • Beverage preparation
  • Effective customer upselling
  • Upselling
  • Supply restocking
  • Front-of-house display creation
  • Dish preparation
  • Payment processing
  • Food station setup
  • Accurate money handling
  • Food handling safety
  • Basic math
  • Point of sale (POS) system operations
  • High volume dining
  • Guest relations
  • Food presentation
  • Beverage service
  • Safe food handling
  • Upselling techniques
  • Reliability and punctuality
  • Greeting guests
  • Order accuracy
  • Hospitality and accommodation
  • Ordering procedures

Timeline

Waitress

Carrie’s
08.2023 - 10.2023

Sales Associate

Dollar General
07.2023 - 09.2023

Server

Waffle House
06.2022 - 04.2023

Food Server

Moe’s
11.2021 - 02.2022

Restaurant Hostess

Grill Smiths
11.2021 - 12.2021

Customer Service Representative

Hungry Howies Pizza & Subs
06.2021 - 10.2021

High School Diploma -

Kathleen High School
Ariona Garcia
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