Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Arionna Volk

Ocala,FL

Summary

Dynamic professional with a proven track record at AmeriLife, excelling in customer service and team collaboration. Recognized for exceptional problem-solving skills and attention to detail, I effectively managed multiple projects while maintaining a positive attitude. Committed to continuous improvement, I adapt quickly to new challenges and foster strong relationships with clients and colleagues.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Independent Representative

AmeriLife
03.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Server

Olive Garden Restaurant
10.2024 - Current
  • Provided exceptional customer service in fast-paced dining environment.
  • Assisted guests with menu selections and dietary needs, enhancing dining experience.
  • Managed multiple tables efficiently, ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to communicate orders and special requests accurately.
  • Maintained cleanliness and organization of dining area to meet health standards.
  • Adapted quickly to changing priorities during peak service hours, ensuring customer satisfaction.
  • Resolved guest complaints promptly, fostering positive relationships and repeat business.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Hourly Manager

Ground Round Restaurant
06.2019 - 07.2024
  • Led daily operations to ensure optimal service and guest satisfaction.
  • Developed and implemented training programs for staff to enhance performance.
  • Managed inventory control, reducing waste through efficient stock management.
  • Streamlined scheduling processes, improving workforce efficiency and coverage.
  • Oversaw compliance with health and safety regulations, maintaining high standards.
  • Mentored team members, fostering a culture of continuous improvement and collaboration.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

CNA

Trinity Hospital
12.2021 - 04.2022
  • Provided direct patient care, assisting with daily living activities and personal hygiene.
  • Monitored vital signs and reported changes to nursing staff, ensuring prompt intervention.
  • Assisted in the implementation of personalized care plans, enhancing patient comfort and recovery.
  • Trained new CNAs on best practices for patient care and safety protocols, fostering a collaborative environment.
  • Maintained accurate documentation of patient progress and care provided, ensuring compliance with healthcare regulations.
  • Coordinated with multidisciplinary teams to support comprehensive patient treatment objectives and improve outcomes.
  • Implemented infection control measures, promoting a safe environment for patients and staff alike.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

High School Diploma -

Souris River Alternative School
Minot, ND
05-2023

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Time management
  • Dependable and responsible
  • Flexible and adaptable
  • Multitasking
  • Excellent communication
  • Critical thinking
  • Calm under pressure

Accomplishments

Received an "Eagle Award" from the city of Minot for exceptional customer service.

Certification

2-15; life and health certification

Timeline

Independent Representative

AmeriLife
03.2025 - Current

Server

Olive Garden Restaurant
10.2024 - Current

CNA

Trinity Hospital
12.2021 - 04.2022

Hourly Manager

Ground Round Restaurant
06.2019 - 07.2024

High School Diploma -

Souris River Alternative School

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