Arisa Sanubol
Mountain View,CA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Thai BBQ Restaurant. Proven ability to engage guests and prioritize service, while mastering upselling techniques. Adept at collaborating with teams to enhance guest experiences and maintain high standards in food and beverage service.
Overview
13
13
years of professional experience
Work History
Server
Thai BBQ Resturant
04.2018 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, Microsoft word and excel, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for customers and food allergy concerns.
Call Agent
True Corporation, Thailand
11.2016 - 02.2018
- Built strong customer relationships with empathetic communication and active listening skills.
- Balanced service and fix some problems while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
Research Assistant
Plant Molecular Biology Laboratory
04.2011 - 08.2016
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
- Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.
Education
No Degree - English Language
Talk English Schools
San Francisco, CA03-2018
Ph.D. - Plant Molecular Biology
Khon Kaen University
Khon Kaen, Thailand08-2016
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Service prioritization
- Team collaboration
- Upselling techniques
- Liquor, wine, and food service
Languages
Thai
Native or Bilingual
English
Professional Working
Loas
Full Professional
Certification
California RBS Alcohol Server Certification
California Food Handler Certification
Timeline
Server
Thai BBQ Resturant
04.2018 - 06.2024
Call Agent
True Corporation, Thailand
11.2016 - 02.2018
Research Assistant
Plant Molecular Biology Laboratory
04.2011 - 08.2016
No Degree - English Language
Talk English Schools
Ph.D. - Plant Molecular Biology
Khon Kaen University
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