Arisbeth Franco

• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Identified needs of customers promptly and efficiently.
• Completed day-to-day duties accurately and efficiently.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Recognized by management for providing exceptional customer service.
• Updated and maintained databases with current information.

• Attended regular training sessions to stay updated on new products or trends.
• Resolved customer complaints in a professional manner.
• Adhered to state regulations regarding serving alcohol responsibly.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Kept track of all orders made by customers and communicated them promptly to kitchen staff.
• Performed opening and closing duties including restocking supplies.
• Developed good working relationships with fellow employees through effective communication.

• Delivered food orders promptly and courteously.
• Took orders from customers accurately and in a timely manner.
• Responded efficiently to guest inquiries and complaints in a professional manner.
• Assisted in training new servers.
• Followed health safety guidelines when preparing and serving food products.
• Monitored dining room for cleanliness and proper set-up at all times.
• Communicated effectively with kitchen staff regarding customer allergies or special requests.
• Checked food before serving it to customers.
• Trained new employees on restaurant procedures and plating techniques.
• Ensured that each guest was served courteously, quickly, and efficiently.

• Created an enjoyable atmosphere by engaging in friendly conversation with guests.
• Greeted customers and provided them with menus.
• Greeted guests upon arrival and escorted them to their tables.
• Accurately recorded customer information into reservation system.
• Demonstrated strong interpersonal skills when interacting with customers.
• Provided excellent customer service by addressing customer needs promptly.
• Verified reservations and wait times with customers.

Togo Host experience-

• Balanced cash drawers at the end of each shift.
• Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
• Monitored customer satisfaction levels throughout their meal experience.
• Spoke with patrons to make conversation, answer questions or to respond to complaints.
• Spoke with patrons to drive satisfaction with food and service.
• Accepted payments from guests for dine-in and take-out foods.