Arissa Rouzer
Cumberland,WI
Summary
Service-oriented Hospitality Worker known for high productivity and efficient task completion. Specialize in customer service, conflict resolution, and time management. Excel in communication, adaptability, and teamwork to enhance guest experiences and support operational goals.
Overview
5
5
years of professional experience
Work History
Chef
Cafe Mark
Cumberland, MD
06.2024 - Current
- Prepared high-quality dishes according to established recipes.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Distributed food to service staff for prompt delivery to customers.
- Performed cashiering duties such as taking payments from customers using POS systems or manual methods.
Cashier
Dairy Queen Grill & Chill
Cumberland, MD
01.2020 - 06.2024
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
Server
Rocky Gap Lodge & Golf Resort
Flintstone, MD
05.2022 - 10.2023
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Fort Hill High School
Cumberland, MD06-2021
Associate of Applied Science - Culinary
Allegany College of Maryland
Cumberland, MD12-2024
Associate of Arts - Hospitality Management
Allegany College of Maryland
Cumberland, MD12-2024
Skills
- Strong communicator
- Effective time management
- Strong leadership qualities
- Problem solver
- Servsafe certification
Timeline
Chef
Cafe Mark
06.2024 - Current
Server
Rocky Gap Lodge & Golf Resort
05.2022 - 10.2023
Cashier
Dairy Queen Grill & Chill
01.2020 - 06.2024
High School Diploma -
Fort Hill High School
Associate of Applied Science - Culinary
Allegany College of Maryland
Associate of Arts - Hospitality Management
Allegany College of Maryland