Arissia Rojas
Big Spring,TX
Summary
Accomplished Nurse Assistant at West Texas VA HCS, adept in vital signs monitoring and providing exceptional patient care. Demonstrated ability to enhance patient satisfaction and maintain HIPAA compliance, showcasing strong problem-solving and teamwork skills. Proven track record in improving care standards and efficiency in fast-paced healthcare environments.
Overview
12
12
years of professional experience
Work History
Nurse Assistant
West Texas VA HCS
10.2017 - Current
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Enhanced patient satisfaction by ensuring a comfortable environment during their stay in the healthcare facility.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
Nursing Assistant
Mr and Mrs Ward
07.2017 - 08.2017
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Documented patient information and care activities in electronic health record.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
- Elevated hygiene standards in patient rooms, utilizing sterilization techniques and infection control protocols.
- Administered medications according to prescribed schedules, contributing to effective treatment outcomes.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Medication Aide
Parkview Nursing & Rehab Center
03.2015 - 06.2017
- Maintained a safe and clean environment by adhering to infection control protocols during medication administration.
- Achieved high levels of efficiency while distributing medications by organizing daily routines around individual patient schedules and needs.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Monitored patient responses to medication to report adverse reactions quickly.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Facilitated seamless shift changes by thoroughly documenting medication administration activities for incoming team members.
- Employed time management skills to prioritize tasks effectively without compromising patient care quality.
- Improved patient understanding of medications by providing clear explanations of drug actions and side effects.
Assistant Manager
Texas Finance
12.2014 - 03.2015
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Generated repeat business through exceptional customer service.
Front Desk Receptionist
LaQuinta Inn & Suits
03.2014 - 12.2014
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Increased customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
- Developed strong working relationships with team members, fostering a positive work environment.
- Collected room deposits, fees, and payments.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Secretary
Mendez Electric
01.2013 - 03.2014
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Developed and maintained comprehensive database for tracking project deadlines, improving team productivity.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Scheduled appointments and conducted follow-up calls to clients.
- Answered multi-line phone system and enthusiastically greeted callers.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Education
High School Diploma -
Big Spring High School
707 E 11th Place Big Spring, Tx05.2013
Skills
- Patient Care
- Privacy and confidentiality
- Infection Control
- Certified in CPR/AED
- HIPAA Compliance
- Client documentation
- Complex Problem-Solving
- Customer Service
- Data Entry
- Emergency Care
- Team motivation
- Computer Skills
Timeline
Nurse Assistant
West Texas VA HCS
10.2017 - Current
Nursing Assistant
Mr and Mrs Ward
07.2017 - 08.2017
Medication Aide
Parkview Nursing & Rehab Center
03.2015 - 06.2017
Assistant Manager
Texas Finance
12.2014 - 03.2015
Front Desk Receptionist
LaQuinta Inn & Suits
03.2014 - 12.2014
Secretary
Mendez Electric
01.2013 - 03.2014
High School Diploma -
Big Spring High School
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