Aristides Marquez Hernandez
Miami,FL
Summary
Dynamic professional with a proven track record of enhancing customer satisfaction and streamlining operations across various roles, from Stocker at Aldi to Production Manager at Dujo-Copo. Skilled in Quality Control and demonstrating a Positive Attitude, I excel in project management and safety protocols, significantly improving productivity and operational efficiency. Experience as an Engineer in 3 Specialties Polyurethane manufacturing, Bilogical Fermentations and in Scaling up of Biofermenters. Experience in the Gastronomic sector both in the Kitchen and in the the Living Room, as a teacher, adaptable to any job, with skills for the PC, installer of Windows Operating Systems and their programs, experience in Warehouse, Math Skills. Willing to relocate.
Overview
28
28
years of professional experience
Work History
Stocker
Aldi
06.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Pool Cleaner
Self-employeed
05.2022 - Current
- Brushed walls, cleaned tiles and vacuumed pool floors to prevent build-up of grime and algae.
- Improved pool water quality by performing regular chemical testing and adjusting treatment levels accordingly.
- Reduced algae growth with regular brushing of pool walls and floor, ensuring a clean and inviting atmosphere for swimmers.
- Completed backwash procedures using various types of filters.
- Skimmed pool surfaces before emptying skimmer baskets.
- Maintained safe pool water quality levels using different chemicals.
Line Cook
Cuban Guys Restaurants
11.2021 - 05.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Beverage and Liquor Supervisor
La Playa
09.2017 - 09.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Teacher
Merida Educational Center
09.2018 - 07.2019
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Planned and implemented integrated lessons to meet national standards.
Insurance Agent
GNP Seguros
09.2017 - 10.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Video Editor
Self Employed
04.2016 - 08.2017
- Delivered edits on time for reviews and final delivery.
- Organized and worked with raw footage from multiple cameras and sources.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
- Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
- Improved client satisfaction by delivering visually engaging content tailored to their specific needs and preferences.
- Managed multiple projects simultaneously, meeting strict deadlines while maintaining high-quality results.
Commercial Manager
El Almiqui
06.2013 - 03.2016
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Strengthened team and organization by recruiting and hiring [Number] qualified employees.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- Built relationships with clients to establish new contracts.
Commercial Manager
La Vega Tobacco Marketing Company
02.2011 - 04.2013
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry.
- Managed budgets and financial reporting, ensuring accurate forecasting and cost control for optimal profitability.
- .Led successful contract negotiations resulting in long-term agreements that benefited both parties involved strategically.
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Implemented training programs for staff members, improving overall team performance and productivity levels.
Production Manager
Dujo-Copo
10.1998 - 12.2011
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Managed internal operational standards and productivity targets.
- Reviewed work for quality and compliance with company standards and design specifications.
- Reviewed maintenance and repair problems to determine appropriate action for resolution.
- Reduced waste and material costs by optimizing resource allocation and inventory management.
Specialist in Biological Fermentations
Labiofam S.A
07.1996 - 09.1998
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Monitored industry trends to adapt strategies accordingly.
- Frequently inspected production area to verify proper equipment operation.
Education
No Degree - CPI Certified Pool Inspector
Pool & Hot Tub Alliance
Miami02.2023
No Degree - Certified Pool & Spa Operator
Pool & Hot Tub Aliance
Miami, FL10.2022
Bachelor of Science - Chemical Engineering
Technological University José Antonio Echeverria
La Habana, Cuba07.1996
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Customer Service
- Safety Management
- Qualitative Analysis
- Lab Management
- Project Management
- Technical reporting
- Research and Development
- Safety Protocols
- Quality Control
Timeline
Stocker
Aldi
06.2024 - Current
Pool Cleaner
Self-employeed
05.2022 - Current
Line Cook
Cuban Guys Restaurants
11.2021 - 05.2022
Teacher
Merida Educational Center
09.2018 - 07.2019
Beverage and Liquor Supervisor
La Playa
09.2017 - 09.2021
Insurance Agent
GNP Seguros
09.2017 - 10.2018
Video Editor
Self Employed
04.2016 - 08.2017
Commercial Manager
El Almiqui
06.2013 - 03.2016
Commercial Manager
La Vega Tobacco Marketing Company
02.2011 - 04.2013
Production Manager
Dujo-Copo
10.1998 - 12.2011
Specialist in Biological Fermentations
Labiofam S.A
07.1996 - 09.1998
No Degree - CPI Certified Pool Inspector
Pool & Hot Tub Alliance
No Degree - Certified Pool & Spa Operator
Pool & Hot Tub Aliance
Bachelor of Science - Chemical Engineering
Technological University José Antonio Echeverria