Aristos Angeles

Highly motivated and results-oriented Knowledge Process Outsourcing professional with 18 years of progressive experience, including 1 year in the healthcare industry. Proven ability to lead and manage teams of up to 25 employees in contact center environments, fostering a positive and productive work atmosphere.

Possesses exceptional communication and problem-solving skills, demonstrated through experience as a Truancy Officer managing complex casework and resolving disputes. Skilled in gathering and analyzing information, generating comprehensive documentation, and facilitating mutually beneficial solutions. Committed to ethical practice and adhering to legal guidelines. Seeking a challenging and rewarding position as an Attendance Clerk within a school district, leveraging expertise in conflict resolution, information management, and teamwork to contribute to a positive learning environment.

Key Strengths:

• Leadership & Team Management: Successfully directed teams of up to 25 employees in contact center environments, fostering a positive and productive work atmosphere.
• Conflict Resolution & Mediation: Proven ability to effectively resolve disputes, gather relevant information, and guide individuals and groups to mutually acceptable solutions.
• Information Management & Documentation: Highly organized and detail-oriented with strong data management skills, ensuring accurate and efficient record keeping.
• Communication & Interpersonal Skills: Excellent communication skills, including verbal, written, and active listening. Adept at building rapport with individuals from diverse backgrounds.
• Ethical Practices: Dedicated to adhering to ethical guidelines and legal requirements in all aspects of work.