Aristote Katima
Summary
Brazilian Jiu Jitsu Instructor at Dynasty BJJ Of Carlson Gracie Team Charlotte and Customer Care Specialist at Global Biz Entertainment LLC. Born in the Democratic Republic Of Congo, I leveraged my trilingual abilities to effectively communicate and enhance client's relationships. Excelled in multitasking and interpersonal skills, achieving high customer satisfaction and fostering athlete confidence for improved competition outcomes. To seek and maintain a position in the Substance Abuse field that offers professional challenges and excel by utilizing best practice, and overall set of skills. Committed to advocating for client rights and helping build positive coping skills. Dedicated to improving lives of individuals struggling with addiction and other behavioral disorders. Caring supporter of recovering patients with guidance toward tangible improvements and relapse prevention. Attentively implements sound treatment plans addressing unique patient needs and helps attain long-term behavioral goals.
Overview
3
3
years of professional experience
Work History
Brazilian Jiu Jitsu Instructor/ Assistant Coach
Dynasty BJJ Of Carlson Gracie Team Charlotte
9044 Lawyers Rd Suite G Charlotte, NC 28227
08.2023 - Current
- Assisted head coach by overseeing practice warmups, conditioning and daily exercises while modeling technique.
- Observed and adopted new techniques from skilled instructors and competitors.
- Utilized various coaching models and techniques to maximize skill development and increase performance.
- Assisted in maintaining a safe learning environment by enforcing proper technique and safety measures during practices.
- Increased athlete confidence through consistent feedback, encouragement, and goal setting discussions.
- Developed relationships with clients to provide ongoing support and encouragement.
- Analyzed client feedback to adjust coaching sessions accordingly.
- Evaluated wrestler performances during competitions to identify areas of improvement for future practices.
Customer Care Specialist
Global Biz Entertainment LLC
1101 Commercial Ave, Charlotte, NC
03.2021 - 01.2023
- Verified accuracy of customer account information and updated when necessary.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Provided customers with detailed information on company products, and services.
- Responded to customer inquiries via phone, email and social media platforms.
- Managed calenders and scheduled appointments.
- Assisted in supply ordering and inventory tracking.
Education
Associate of Applied Science - Human Services Technology/Social Services
Central Piedmont Community College
Charlotte NC 12.2025
Associate of Applied Science - Substance Abuse/ Substance Abuse Counseling
Central Piedmont Community College
Charlotte, NC12.2025
Associate of Science - Biology
Central Piedmont Community College
Charlotte, NC05.2021
Associate of Arts - Psychology
Central Piedmont Community College
Charlotte, NC05.2021
Skills
- Trilingual
- Relationship Building
- Teaching strategies
- Feedback Delivery
- Computer Skills (Microsoft Office Pro)
- Effective Communication
- Interpersonal Skills
- Collaborative Teamwork
- Multicultural Competence
- Multitasking Abilities
- Attention to Detail
Languages
English
Full Professional
French
Native or Bilingual
Lingala
Native or Bilingual
Timeline
Brazilian Jiu Jitsu Instructor/ Assistant Coach
Dynasty BJJ Of Carlson Gracie Team Charlotte
08.2023 - Current
Customer Care Specialist
Global Biz Entertainment LLC
03.2021 - 01.2023
Associate of Applied Science - Human Services Technology/Social Services
Central Piedmont Community College
Associate of Applied Science - Substance Abuse/ Substance Abuse Counseling
Central Piedmont Community College
Associate of Science - Biology
Central Piedmont Community College
Associate of Arts - Psychology
Central Piedmont Community College