Inquisitive, energetic computer science specialist skilled in leadership, with a strong foundation in math, logic, and cross-platform coding. Seeking to leverage solid skills in collaboration, communication, and development. Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Computer Technician/Phone Technician/Manager
Cell + ER - Cell Phone & Computer Repair
Richmond, TX
02.2019 - 12.2021
Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Imaged and prepared new computers for integration into company networks and systems.
Patiently walked individuals through basic troubleshooting tasks.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Served as backup for staff members, responding to system failure and maintenance emergencies.
Implemented internal quality standards to secure electronic records integrity.
Performed troubleshooting to correct computer hardware and software malfunctions.
Set up and maintained user accounts and client access.
Oversaw equipment inventory to maintain on-hand availability of necessary replacement parts and consumable goods.
Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
Recovered critical information from data back ups to restore functionality.
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Explained technical information in clear terms to promote better understanding for non-technical users.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Recommended new and replacement hardware and software purchases.
Decommissioned outdated equipment, referring devices to appropriate recyclers or disposal personnel.
Linked computers to network and peripheral equipment.
Executed technology implementation projects with minimal downtimes and business disruptions.
Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
Testing Assistant Proctor
Houston Community College Testing Center
Houston, TX
10.2017 - 10.2018
Administered various assessment tests for the college on and off campus (THEA, TSI, COMPASS, GED, TCEQ,TOEFL, SAT, CLEP,
Advanced Math placement Test, HSE, HESI, Correspondence
Testing, Departmental Exams, etc.)
Worked with ADA counselors to provide appropriate testing accommodations to students
Participated in campus activities, and initiatives
Input test data
Assisted the supervisor in the performance of duties
Assisted in evaluating and improving program services
Processed students for registration of various tests
Prepared monthly testing calendars and generate monthly reported submission to System Office
Monitored and maintain a system that will ensure security of tests and testing materials at the assigned sites.
Education
Bachelor of Science - Computer Science And Programming
University of Houston
Houston, TX
06.2020 - 12.2022
Associate of Science - Computer Science And Programming
Houston Community College
Houston, TX
01.2017 - 12.2018
Skills
TECHNICAL (IT) SKILLSundefined
Software
MySQL
PhpMyAdmin
PostgreSQL
MS Access
MS Visual Studio
Eclipse
XAMP
Sublime Text
Interests
Martial Arts
Classical Music
Piano
Timeline
Bachelor of Science - Computer Science And Programming
University of Houston
06.2020 - 12.2022
Computer Technician/Phone Technician/Manager
Cell + ER - Cell Phone & Computer Repair
02.2019 - 12.2021
Testing Assistant Proctor
Houston Community College Testing Center
10.2017 - 10.2018
Associate of Science - Computer Science And Programming
Houston Community College
01.2017 - 12.2018
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