ARITZA I. RUIZ
North Hollywood,Ca
Summary
Seeking a part time position with the opportunity as an active employee to pursue a new field position as an "ABA" assistant or analyst.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Excellent patient care skills, involving responsibility and working with others as a team member to achieve advancement and growth for the company or organization.
Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals and perform job duties and interact with patient's with compassion and attention to the population served.
Overview
25
25
years of professional experience
Work History
Patient Authorization/Communication Representative
UCLA Health
01.2020 - Current
- Process and Coordinate all referrals/MD orders by obtaining all required information
- Support services for the processing of referrals and management with the utilization of the affiliate services while acquiring referral activities by implementing and providing professional services
- Identify and appropriately prioritize workflow to assure those patients needing financial clearance are completed in a timely basis and established deadline.
- Correctly identify proper review agencies and or medical group responsible for authorizing care.
- Following quality standards while providing extensive personalized customer service and executing patient communication center activities
- Insurance Verification
Senior Admitting Patient Access Rep
Glendale Adventist Medical Center
10.2018 - 01.2020
- Emergency Room Admission overflow process
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Hospice
- Internal Hospital Transfers
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Labor and Delivery
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Transfer from other hospitals
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
Admitting Registrar- Customer Associate
Providence Saint Joseph Medical CenterAdmitting Registrar/Breast Health Center Registrar
12.2013 - 10.2017
- Pre register and register patients in a pleasant, professional, and timely manner, being sensitive to guest service patient/guarantor interviews, explain hospital policies, financial responsibilities, and patient billing.
- Facilitate the patients admissions flow, including: patient identification, demographics, insurance information, and collection of required signatures and documents.
- Insure all necessary detail financial data is obtained, and accurately documented.
- Ensure that any pre-certification and/or authorization is obtained to meet individual payor payment authorization protocols.
- Ensure account is financially secured prior to patient leaving registration area.
- Demonstrate Providence Health System service areas Core Values of: respect, justice, compassion, and excellence to patients/customers.
- Understand department functions in order to identify and assist in completing the work to support department objectives
Assistant Receptionist/Dental Assistant
Dr Alexander Hakim
05.2002 - 12.2012
- All aspects front office administration
- Initiate collection follow up of unpaid claims A/R A/P
- Excellent patient care
- Schedule surgery appointments
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Confirmed appointments, communicated with patients, and updated patient records.
Dental Assistant/Receptionist
Southern Ca. Endodontic Group
01.2000 - 09.2001
- Multi doctor office/administration.
- Verify eligibility and benefits with insurance carriers.
- Insurance billing/claims/collections.
- Initiate collection follow-up of unpaid claims A/R-A/P.
- Excellent patient care.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Front Office Receptionist
Dr Paul Bilovsky,O.S.
01.1999 - 01.2000
- All aspects of front office
- Process and review all insurance claims.
- Excellent patient care
- Maintained a high level of professionalism while handling sensitive customer information, ensuring privacy and confidentiality.
- Assisted management with administrative tasks such as data entry, filing, and report generation as required.
Education
Ultrasound
West Coast Ultrasound Institute
Beverly Hills, CA.Jul 2012
No Degree - GENERAL
Los Angeles Valley College
Van Nuys, CA09.1998
High School Diploma -
Ulysses S. Grant Senior High School
Van Nuys, CA06.1995
Skills
Dependable/Team player,great work ethics, good oral and written communication skills, detail oriented, great patient care/customer service, proficient, computer skills, ability to multi task, All aspects of registration and securing all demographics and financial patient registration information, ability to perform job duties and interact with customers/patient's with compassion and attention
Timeline
Patient Authorization/Communication Representative
UCLA Health
01.2020 - Current
Senior Admitting Patient Access Rep
Glendale Adventist Medical Center
10.2018 - 01.2020
Admitting Registrar- Customer Associate
Providence Saint Joseph Medical CenterAdmitting Registrar/Breast Health Center Registrar
12.2013 - 10.2017
Assistant Receptionist/Dental Assistant
Dr Alexander Hakim
05.2002 - 12.2012
Dental Assistant/Receptionist
Southern Ca. Endodontic Group
01.2000 - 09.2001
Front Office Receptionist
Dr Paul Bilovsky,O.S.
01.1999 - 01.2000
Ultrasound
West Coast Ultrasound Institute
No Degree - GENERAL
Los Angeles Valley College
High School Diploma -
Ulysses S. Grant Senior High School