Collette Dennis
Missouri City,TX
Summary
Hardworking and open-minded professional seeking to utilize critical thinking, analytical, and decision-making skills to gain knowledge and contribute in a Financial setting. Demonstrated ability to work efficiently while focusing on productivity, accuracy and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Cash Handler
Houston Methodist
Houston, Texas
05.2023 - Current
- Maintain financial controls for all retail outlet revenue by managing cash and other forms of payment transactions and receipts in high volume.
- Conduct monthly audits for up to 30 cash drawers and daily $30k safe count to verify accuracy of funds.
- Reconcile registers and combine multiple drops into one deposit for daily bank deposit and bank transfer.
- Post daily sales transactions and resolves cashier discrepancies.
Food Service Specialist
Houston Methodist
Houston, TX
03.2022 - 05.2023
- Supervised up to 20 FSAs and 10 cashiers for performance and service standards to deliver consistent and positive customer experiences.
- Reconciled cash drawers and made bank deposits as part of store opening and closing procedures.
- Trained new team members in cash register operation, stock procedures and customer service.
Temporary Production Supervisor
Revolution Foods
Stafford, TX
06.2020 - 02.2021
- Directed up to 40 employees to ensure production timing, safety, and cost guidelines are being met.
- Trained, coached and monitored the production team in the day-to-day operations to verify compliance with NSLP and CACFP nutrition guidelines.
- Led scheduling activities for on-time product deliveries
Pastry
Nomad Las Vegas
Las Vegas, Nevada
10.2018 - 01.2020
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained updated knowledge through continuing education and advanced training.
Lead Pastry Cook
CHICA
Las Vegas, NV
04.2017 - 12.2018
- Served as interim supervisor ensuring all products met company standards before serving customers.
- Implemented techniques for production to exercise portion control and maintain costs.
- Trained staff on proper techniques for baking and decorating pastries.
Bakery Manager
Chin Chin
Las Vegas, NV
06.2015 - 05.2017
- Directed 10 staff to meet daily production quotas, servicing a business that generates $1M yearly and provides wholesale products to an S&P 500 company.
- Implemented strategies to reduce waste while maintaining high-quality standards.
- Oversaw daily purchasing, cost controls and inventory to ensure cost effective par levels.
Pastry Cook/Baker
Norwegian Cruise Line
Honolulu, HI
04.2012 - 12.2014
- Regularly met and exceeded high-volume production demands of goods delivered to 11 restaurant outlets and 2,600 customers throughout each day on-ship business operations.
- Exercised appetite for continuous learning by cross-training on multiple workstations of the ship, increasing my ability to backfill during staffing shortages.
Education
L'Art de La Patisserie certificate
The French Pastry School
2011
Associate of Applied Science - Culinary Arts
Johnson & Wales University
Vail, COBachelor of Science - Hotel & Restaurant Management
University of Houston
1994
Skills
- High volume professional cash management
- Customer Service and team work skills
- Microsoft Excel and Word
- Employee management
- Exceptional attention to detail
- Inventory and labor cost control
- Point of Sale Systems
Timeline
Cash Handler
Houston Methodist
05.2023 - Current
Food Service Specialist
Houston Methodist
03.2022 - 05.2023
Temporary Production Supervisor
Revolution Foods
06.2020 - 02.2021
Pastry
Nomad Las Vegas
10.2018 - 01.2020
Lead Pastry Cook
CHICA
04.2017 - 12.2018
Bakery Manager
Chin Chin
06.2015 - 05.2017
Pastry Cook/Baker
Norwegian Cruise Line
04.2012 - 12.2014
L'Art de La Patisserie certificate
The French Pastry School
Associate of Applied Science - Culinary Arts
Johnson & Wales University
Bachelor of Science - Hotel & Restaurant Management
University of Houston
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