Sanyah Taylor
Sun City,CA
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with, customer service, multitasking in fast paced environment's, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
SRG Residential
Riverside, CA
02.2025 - 04.2025
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Tracked leads using CRM software and followed up with interested parties.
- Updated resident data into property management software system daily.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
Sales Associate
CHAMPS
Temecula
06.2024 - 02.2025
- Provide accurate information about products, prices, and services.
- Maintain up-to-date knowledge of store merchandise and policies.
- Organize stockroom shelves according to size, color, or style.
- Attend weekly team meetings to review performance goals and objectives.
- Perform cashier duties such as accepting payments, issuing receipts and counting money back change.
Store Associate
Wallgreens
Menifee, CA
09.2023 - 05.2024
- Assisted customers with product selection, pricing and availability.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Associate Team Lead
Jamba Juice
Menifee, CA
01.2022 - 06.2022
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Upheld high standards of productivity and quality in operations.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new team members using approved training materials and information.
- Initiated inventory control measures to sustain stock levels.
- Rotated through series of different stations based on team needs, made smoothies, fruit bowls, and healthy fresh juice and shots.
- Increased store production as customers often came in and requested my expertise to fulfill their orders.
Customer Service Specialist
UNITED PLUMING HEATING AIR & ELECTRIC
San Diego, CA
01.2019 - 11.2021
- Answering various phone lines, Taking payments over the phone, Setting up appointments, Dispatch drivers to their various appointments.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Consulted with customers to resolve service and billing issues.
- Mentored new employees on procedures and policies to maximize team performance.
Child Care Provider
CHILD CARE AND BABYSITTING
San Diego, CA
02.2018 - 12.2020
- Provided babysitting service to families ensured the children are fed and read to, engaged them in age- appropriate educational games.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Assisted children in development of social, communication and problem-solving skills.
- Planned and implemented engaging activities to encourage creativity and expression.
Skills
- Proficient in Microsoft Office (Word, PowerPoint, Outlook)
- Experienced in using Google Suite (Docs)
- Money handling
- People skills
- Answering multiple phone lines
- Cash drawer balancing
- POS systems
- Payment processing
- Ordering and stocking
- Customer assistance
Timeline
Leasing Consultant
SRG Residential
02.2025 - 04.2025
Sales Associate
CHAMPS
06.2024 - 02.2025
Store Associate
Wallgreens
09.2023 - 05.2024
Associate Team Lead
Jamba Juice
01.2022 - 06.2022
Customer Service Specialist
UNITED PLUMING HEATING AIR & ELECTRIC
01.2019 - 11.2021
Child Care Provider
CHILD CARE AND BABYSITTING
02.2018 - 12.2020
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