Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ariyana Boesch- Jones

Wyandanch

Summary

Dynamic individual with a proven track record in staff management and training. Enhanced team productivity through strategic planning and effective problem-solving, resulting in improved customer satisfaction. Committed to fostering a positive work environment while implementing safety protocols and mentoring junior staff for career growth.

Overview

2026
2026
years of professional experience

Work History

Supervisor

Family Residences And Essential Enterprises
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.

Direct Support Professional

Family Residences And Essential Enterprises
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.

Home Health Aide

Privatus Care Solutions
2019 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Provided mobility assistance such as walking and regular exercising.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Followed nutritional plans to prepare optimal meals.

Care Specialist

The Arbor
2018 - 2021
  • Contributed to a positive work environment through effective teamwork and open communication with colleagues across departments.
  • Maintained compliance with all regulations pertaining to confidentiality, privacy, and documentation requirements within the caregiving profession.
  • Ensured a clean, safe environment for patients by following infection control protocols and maintaining proper hygiene practices.
  • Successfully managed challenging behavioral situations by utilizing de-escalation techniques rooted in empathy.
  • Enhanced patient care by implementing individualized care plans and closely monitoring progress.
  • Developed strong relationships with family members through regular updates on their loved ones' status during their time under my care.
  • Collaborated with interdisciplinary teams to develop comprehensive care strategies for optimal patient outcomes.
  • Coordinated with various departments to resolve technical and operational issues.
  • Supported patients in achieving daily living goals through focused coaching and skill-building activities.
  • Prepared reports for workload and performed quality assurance.

Medical Receptionist

Evolve Psychiatric Services
2022 - 2024
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
  • Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
  • Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
  • Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
  • Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Coordinated specialist referrals for patients requiring additional care, facilitating efficient transfer of medical records as needed.
  • Enhanced patient understanding by providing clear explanations of treatment procedures.
  • Maintained confidentiality and privacy of patient information, adhering to HIPAA regulations.

Education

Associate of Science - Psychology

Suffolk County Community College
Selden, NY

GED -

Suffolk County Community College
Selden, NY
2018

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Complex Problem-solving
  • Strategic planning
  • Staff development
  • Analytical thinking
  • Team building
  • Problem-solving

Timeline

Supervisor

Family Residences And Essential Enterprises

Direct Support Professional

Family Residences And Essential Enterprises

Home Health Aide

Privatus Care Solutions
2019 - Current

Care Specialist

The Arbor
2018 - 2021

Medical Receptionist

Evolve Psychiatric Services
2022 - 2024

Associate of Science - Psychology

Suffolk County Community College

GED -

Suffolk County Community College

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