ARIYANA BROWN
Orlando,FL
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Results-driven with a passion for growth and efficiency to meet company needs and increase service value. Reliable worker with excellent communication, and time management skills driven and detail-with a desire to use analytical and problem-solving skills to meet goals.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Haynes law firm
- Answering all incoming calls, setting appointments, uploading legal files and documents, setting trial dates, making brochures for the firm and creating posters
Call Center Representative
Global resort options
- Answered incoming calls promptly and professionally using therapeutic communication, addressing customer inquiries with empathy and understanding
- Managed difficult situations calmly and effectively while maintaining a positive attitude towards customers
- Proficiently handled high call volumes while maintaining quality service standards
- Met performance goals and call center metrics in fast-paced performance setting
Front Desk Sales Associate
Planet Fitness
12.2023 - Current
- Monitored check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Resolution Specialist
Walgreen's Pharmacy
12.2022 - 07.2023
- Provided exceptional customer service
- Followed all company policies and procedures to deliver quality work
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
Education
High School -
Lake Howell High School
FL12.2021
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
Timeline
Front Desk Sales Associate
Planet Fitness
12.2023 - Current
Resolution Specialist
Walgreen's Pharmacy
12.2022 - 07.2023
Receptionist
Haynes law firm
Call Center Representative
Global resort options
High School -
Lake Howell High School
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