- Graphic Design
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Crafting and DIY Projects
- Music
- Photography
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I have a passion for photography and editing photos
- Drawing and Painting
Ariyana Helataei
Midlothian,TX
Summary
Personable and tech-savvy individual with deep understanding of audio-visual systems and equipment. Knowledgeable about signal flow and equipment setup, proficient in troubleshooting and maintenance. Ready to enhance event experiences by ensuring flawless audio-visual presentations.
Offering solid foundation in technology and keen interest in audio-visual systems, eager to learn and develop in this environment. Contributes strong understanding of signal flow and equipment setup, with ability to quickly adapt to new technologies. Ready to use and develop troubleshooting and maintenance skills in [Desired Position] role.
Developed strong technical skills in fast-paced environment, focusing on audio-visual systems and equipment. Demonstrated expertise in troubleshooting and maintenance, ensuring seamless operations. Looking to transition into new field where these transferrable skills can create impactful results.
Professional A/V expert with robust background in audio-visual systems and technology. Demonstrates solid ability to collaborate with teams to deliver high-quality results, adapting to evolving project needs seamlessly. Skilled in system setup, troubleshooting, and maintenance, with keen focus on precision and reliability. Known for strong problem-solving abilities and effective communication.
Experienced with setting up and maintaining A/V systems for diverse events. Utilizes technical skills to troubleshoot and resolve audio-visual issues efficiently. Knowledge of industry standard equipment and best practices for optimal performance.
Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction.
Committed Audiovisual Specialist offering collaborative and resourceful attitude and over [Number] years of experience. Well-versed in coordinating projects with contractors and project managers for quality system installations and timely project completion.
Overview
4
4
years of professional experience
Work History
A/V Technician
Athans Audio Visual
03.2024 - Current
- Set up and tested audio-visual equipment for events, ensuring optimal performance.
- Assisted in troubleshooting technical issues during live presentations, enhancing user experience.
- Collaborated with event coordinators to align AV requirements with client specifications.
- Maintained inventory of audio-visual equipment, ensuring proper functioning and availability.
- Provided on-site support during events, swiftly addressing any technical challenges that arose.
- Conducted regular maintenance checks on AV systems to ensure reliability and efficiency.
- Collaborated with event planners to determine optimal A/V setup and equipment requirements, resulting in successful events.
- Supported client presentations with flawless video projection setup, ensuring clear visuals for all attendees.
- Increased customer satisfaction by providing timely and effective technical support to clients during events.
- Contributed to positive event outcomes by efficiently coordinating with venue staff on logistical matters related to A/V setup.
- Set up projectors, laptops and microphones for live presentations.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Pulled and terminated variety of cables.
- Trained event staff on proper use of audio and visual equipment.
- Programmed and operated audio-visual equipment to support seamless live events.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Performed service and system maintenance as directed.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Supported live events with well-controlled lights, sound and video streaming.
- Controlled video input for live conferences or performances and pre-recorded productions.
Customer Service Manager
Michaels Arts and Crafts
01.2022 - 03.2024
- Led customer service team to enhance satisfaction and engagement through effective communication strategies.
- Developed training programs for new employees, improving onboarding efficiency and knowledge retention.
- Implemented a feedback system to capture customer insights, driving continuous improvement in service delivery.
- Analyzed customer inquiries and resolved issues promptly, ensuring consistent service quality across all channels.
- Mentored team members on best practices in customer interaction, fostering a culture of excellence in service delivery.
- Evaluated performance metrics regularly to identify areas for improvement and implement corrective actions as needed.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Followed through with client requests to resolve problems.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Collaborated with IT department to streamline customer data management.
Education
High School Diploma -
Cypress Falls High School
Houston, TXSkills
- Control systems programming
- Electrical safety
- Audio-visual expertise
- Network configuration
- Sound engineering
- Equipment troubleshooting
- Microphone setup
- Lighting design
- Projector installation
- Camera operation
- Live event support
- Excellent work ethic
- Strong verbal and written communication
- AV issue resolution
- Power distribution
- Equipment testing
- Video conferencing
- Lighting control
- Safety control
- Cable organization
- Audio -visual training
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Excellent communication
Interests
Timeline
A/V Technician
Athans Audio Visual
03.2024 - Current
Customer Service Manager
Michaels Arts and Crafts
01.2022 - 03.2024
High School Diploma -
Cypress Falls High School