Ariyanna Hernandez
Brandon,Florida
Summary
Dedicated crew member with strong customer service and cash handling skills. Proven ability to resolve conflicts and enhance guest experiences through active listening and team collaboration.I also have experience with working with children I received my CDA In Highschool and love children
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Chucky Cheese
Brandon, Florida
12.2024 - Current
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Collaborated with team members to ensure efficient operations and enhance guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Cashier
Bravo Supermarket
Brandon, Florida
08.2024 - 12.2024
- Greeted customers and answered any questions they had about store's products and services.
- Processed customer payments quickly and returned exact change and receipts.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained work area and kept cash drawer organized.
- Answered customer questions and provided store information.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Efficiently managed time during peak hours to minimize customer wait times and enhance service quality.
Crew Member
Tropical Smoothie
Brandon, Florida
10.2022 - 01.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Resolved customer complaints in a professional manner to ensure satisfaction and loyalty.
- Drove team success by quickly completing assigned tasks.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Presented orders to guests within anticipated service times.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Maintained accuracy in cash handling and balanced cash register at end of shifts.
Education
High School Diploma -
Spoto High School
Florida 10-2025
Skills
- Customer service
- Cash handling
- Team collaboration
- Conflict resolution
- Time management
- Active listening
- Problem solving
- Organizational skills
- Special needs support
- Peer mentoring
- Age-appropriate activities
- Arts and crafts
- Storytelling
Certification
CDA
Timeline
Crew Member
Chucky Cheese
12.2024 - Current
Cashier
Bravo Supermarket
08.2024 - 12.2024
Crew Member
Tropical Smoothie
10.2022 - 01.2023
High School Diploma -
Spoto High School