Ariyanna McNeal
Brooklyn,New York
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
Work History
Server
Sophie's Bistro Lounge
11.2023 - Current
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for service.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Retail Sales Associate
Luna Park In Coney Island
07.2023 - 11.2023
- Maintained a clean and organized store environment.
- Assisted in managing inventory levels, and restocking merchandise as needed.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and helped with product questions, selections, and purchases.
Reptile Specialist
Rhacs To Riches
06.2022 - 07.2023
- Contributed to the growth of the reptile collection through successful breeding and rearing efforts.
- Maintained high standards of animal welfare through meticulous record-keeping and daily health checks.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Package Sorter
UPS
11.2021 - 04.2022
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Maintained a clean and organized workspace, which facilitated smoother package sorting operations.
Server
Allenberry Resort
11.2021 - 03.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Buffalo Wild Wings
10.2020 - 06.2021
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Assistant Manager
Dunkin' Donuts
06.2019 - 09.2020
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Restaurant Hostess
Appalachian Brewing
01.2019 - 07.2019
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Hotel Front Desk Clerk
Roadway Inn Hotel
07.2018 - 01.2019
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
- Handled financial transactions accurately, ensuring proper billing and payment processing.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
Crew Member
Domino's Pizza
01.2018 - 07.2018
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA06.2018
Skills
- Table Bussing
- Guest Seating
- Strong Work Ethic
- Cash Handling
- Hospitality service expertise
- Greeting guests
- Customer Service
- Guest Reception
Timeline
Server
Sophie's Bistro Lounge
11.2023 - Current
Retail Sales Associate
Luna Park In Coney Island
07.2023 - 11.2023
Reptile Specialist
Rhacs To Riches
06.2022 - 07.2023
Package Sorter
UPS
11.2021 - 04.2022
Server
Allenberry Resort
11.2021 - 03.2022
Server
Buffalo Wild Wings
10.2020 - 06.2021
Assistant Manager
Dunkin' Donuts
06.2019 - 09.2020
Restaurant Hostess
Appalachian Brewing
01.2019 - 07.2019
Hotel Front Desk Clerk
Roadway Inn Hotel
07.2018 - 01.2019
Crew Member
Domino's Pizza
01.2018 - 07.2018
High School Diploma -
Cumberland Valley High School