Ariyonna Higgins
Charleston,SC
Summary
Dynamic and resourceful professional with strong communication skills, recognized for enhancing customer satisfaction at Circle K. Proven ability to build relationships and resolve conflicts, leading to increased loyalty. Experienced in efficient cash handling and warehouse operations, demonstrating a commitment to excellence and timely execution in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Refuel
02.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Warehouse Worker
Amazon
04.2022 - 04.2024
Customer Service Representative
Circle K
09.2021 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Warehouse Worker
Gildan Warehouse
01.2021 - 01.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
High School Diploma -
Lighthouse Christian School
Jacksonville, FL07.2020
Skills
- Good communication skills
- Good listening skills
- I'm resourceful
- I go above and beyond
- I show up on time
- I'm a good people person
Timeline
Sales Associate
Refuel
02.2025 - Current
Warehouse Worker
Amazon
04.2022 - 04.2024
Customer Service Representative
Circle K
09.2021 - 12.2022
Warehouse Worker
Gildan Warehouse
01.2021 - 01.2022
High School Diploma -
Lighthouse Christian School
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