ARIYONNE BURNETTE
UNC Health
Chapel Hill,NC
1
Language
1
Certification
5
years of professional experience
Dedicated healthcare support specialist with expertise in administrative assistance, concierge services, and retail customer service. Skilled in communication, problem-solving, payment processing, and phone support, delivering outstanding service in fast-paced environments. ServSafe certified, focused on enhancing operational efficiency while promoting a welcoming atmosphere for clients and colleagues.
Work History
Dietetic Assistant
4 Months- Supported healthcare team by maintaining professionalism and attention to detail in daily operations.
- Assisted with food service and addressed patient-related needs to enhance patient satisfaction.
- Provide courteous and respectful service to patients and staff.
- Communicate effectively with patients, staff, and healthcare team members.
- Delivered courteous and respectful service to patients and staff, fostering a positive healthcare environment.
Concierge / Administrative Assistant
1 Year 10 Months- Delivered exceptional customer service to residents, guests, and visitors, enhancing their experience.
- Managed phone calls and addressed inquiries and requests, ensuring efficient communication.
- Assisted with front-desk and administrative responsibilities.
- Processed payments and handled transactions accurately.
- Resolved resident concerns and issues promptly and professionally, fostering a positive community environment.
- Maintained a professional and welcoming front-desk environment.
Customer Service Representative
3 Years 3 Months- Provided friendly and efficient customer service in a fast-paced retail environment.
- Assisted customers with inquiries, purchases, and support, ensuring satisfaction with services.
- Addressed customer concerns and worked to find effective solutions.
- Addressed customer concerns and implemented effective solutions to enhance overall experience.
- Maintained positive, professional demeanor while engaging with customers and collaborating with team members.
- Followed company procedures for customer service, payment processing, and daily operations.
Education
High School Education
Professional Training
Skills
Food Safety & Sanitation
Food safety
Customer Service
Administrative Support
Payment Processing
Phone Support
Front Desk Operations
Attention to Detail
Problem Solving
Conflict Resolution
Communication
Professional Communication
Time Management
Teamwork
Multitasking proficiency
Cash Handling
Certification
ServSafe Certification
Languages
English
Native or Bilingual
Timeline
Dietetic Assistant
UNC Health
04.2026 - CurrentRead More
Concierge / Administrative Assistant
140 West Franklin Condos
06.2024 - 04.2026Read More
Customer Service Representative
Harris Teeter
01.2022 - 04.2025Read More
Aveda Institute
Professional Training
Read More
Chapel Hill High School
High School Education
Read More