Arizbe Delval
Summary
Customer service professional with diverse experience in the customer service industry. 3.5 years in retail, 1.8 years, providing patient care, 3 months as a kindergarten teacher, and 5 months as production worker. My diverse experience demonstrates my ability to adapt to different work setting and allowed be to use my customer service experience to better serve clients.
Overview
10
10
years of professional experience
Work History
Operator
Freeport-McMoRan Copper & Gold
Bayard, New Mexico
01.2025 - 05.2026
- Operated heavy machinery to ensure smooth mining operations.
- Monitored equipment performance and reported maintenance issues to minimize downtime.
- Followed safety protocols to maintain a safe working environment for all personnel.
Customer Service
T Mobile
Deming, NM
11.2023 - 04.2024
- Greeted customers, identified needs, and suggested suitable products for individuals and families.
- Provided detailed product information to empower customers in making informed decisions.
- Demonstrated products for customers to understand the functions.
- Assisted customers in setting up phones post-purchase, ensuring smooth transition and usability.
- Assisted customers troubleshoot issues with their phones.
Customer Service
Petro Shopping Center
Deming, NM
08.2021 - 10.2023
- Greeted customers upon entry, offered assistance, and facilitated purchases to enhance customer experience.
- Provided detailed information on products and services to help customers make informed decisions.
- Educated visitors on local sites and their historical significance to enhance their experience.
- Processed customers purchase via credit, debit or cash.
- Provide information on local sites to visit and history.
Patient Care Coordinator
Medical office of Doctor
Deming, NM
03.2020 - 09.2022
- Greeted clients and assisted patients in preparing for medical visits, enhancing overall patient experience.
- Collected and recorded patient information during clinic visits.
- Update medications, and insurance provider information.
- Entered and updated patient data in the computer system to maintain organized and accessible medical records.
- Operated a multiline phone system to direct calls to the appropriate section.
Direct Care Staff
Lessons of Life
Las Cruces, NM
11.2019 - 01.2021
- As a caregiver, provided direct care to clients that needed assistance with daily living activities.
- Delivered companionship to improve clients' mental health and reduce feelings of isolation.
- Supported personal hygiene, dressing, and grooming to promote dignity and comfort.
- Assisted with light housekeeping and laundry.
- Served meals and tracked clients' health and behavioral patterns for safety.
Production Worker
Olam Spices
Las Cruces, NM
08.2017 - 01.2018
- Processed chili in agricultural industry, contributing to production of diverse products.
- Produced salsas by processing green chili, ensuring quality and flavor consistency.
- Quality control, checking proper packaging and sealing.
- Packaged products according to customer orders, ensuring accuracy and adherence to specifications.
- Worked in the agricultural industry processing chili, producing a variety of products.
Daycare Teacher
Kids Kountry Academy
Las Cruces, NM
06.2017 - 09.2017
- Assisted in the care, safety and development of children ages 2 to 5 years old.
- Taught children basics of counting, ABCs, and play skills to foster early learning.
- Guided children in developing life skills such as sharing, kindness, and social interaction.
- Facilitated language skill development through interactive activities and conversations.
- Facilitated structured playtime to encourage social interaction and teamwork among children.
Customer Service
Travel Centers of America
Las Cruces, NM
10.2016 - 06.2017
- Greeted customers upon entry, offered assistance, and facilitated purchases.
- Informed customers about products and services to enhance their shopping experience.
- Provide customers with information on products and services.
- Processed customers purchase via credit, debit or cash.
- Expressed gratitude to customers for their business to foster loyalty.
Education
High School -
Las Cruces High School
Las Cruces, NMSkills
- Machine operation
- Heavy equipment operation
- Control system monitoring
- Preventive maintenance
- Operational efficiency
- Microsoft Office
- Production work
- Materials handling
- Load management
- Precision handling
- Data Entry
- Microsoft Office
- Problem solving
- Critical thinking
- Analytical thinking
- Time management
- Safety compliance
- Customer Service
- Teamwork
- Teamwork and collaboration
- Communication skills
- Load management
- Teamwork
Timeline
Operator
Freeport-McMoRan Copper & Gold
01.2025 - 05.2026
Customer Service
T Mobile
11.2023 - 04.2024
Customer Service
Petro Shopping Center
08.2021 - 10.2023
Patient Care Coordinator
Medical office of Doctor
03.2020 - 09.2022
Direct Care Staff
Lessons of Life
11.2019 - 01.2021
Production Worker
Olam Spices
08.2017 - 01.2018
Daycare Teacher
Kids Kountry Academy
06.2017 - 09.2017
Customer Service
Travel Centers of America
10.2016 - 06.2017
High School -
Las Cruces High School