Summary
Overview
Work History
Education
Skills
Timeline
Generic

Arjane Jamison

Bossier City,LA

Summary

Driven by results, I leveraged my efficient multitasking and teamwork skills at Superior Glove to exceed production goals. Specializing in quality control and logistics, I fostered positive relationships, enhancing team efficiency and customer satisfaction. My proactive cross-training significantly contributed to a flexible and dynamic work environment, showcasing my commitment to continuous improvement and operational excellence.

Overview

10
10
years of professional experience

Work History

Production Associate/Warehouse Worker

Superior Glove
01.2023 - 07.2024
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
  • Organized work to meet demanding production goals.
  • Participated in training sessions to enhance skills and knowledge.
  • Prepared materials for assembly work to keep workflows running smoothly.
  • Consistently lifted materials weighing as much as 40 or more pounds.

Assistant Manager

Family Dollar
11.2021 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained clean, safe, and organized store environment to enhance customer experience.
  • Developed strong working relationships with staff, fostering positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Personal Banker

Alorica
02.2021 - 05.2021
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Improved customer satisfaction by providing personalized banking solutions and exceptional service.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.

Server

Chili's Bar and Grill
08.2020 - 02.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained clean and orderly dining area for enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

To-Go Specilalist

Chilis's Bar and Grill
12.2019 - 08.2020
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.
  • Handled cash transactions accurately, maintaining accountability for daily sales receipts.
  • Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
  • Adapted quickly to new technology platforms for online ordering and delivery services integration.
  • Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
  • Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
  • Maintained a clean and inviting pickup area, contributing to a positive customer experience.
  • Reduced wait times for customers, prioritizing timely food preparation and packaging.
  • Enhanced customer satisfaction by providing efficient and accurate order processing.
  • Increased drink, appetizers, entree, and dessert orders by suggestively selling daily specials or popular items.
  • Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
  • Addressed any special dietary requests or accommodations made by customers while placing their orders with precision.
  • Utilized strong organizational skills in arranging completed orders neatly while minimizing space consumption within pick-up area.
  • Increased repeat business by consistently providing friendly and attentive service.

Hostess/WCT

Buffalo Wild Wings
07.2017 - 01.2019
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Seated patrons based on guest preferences and seating availability.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Provided patrons with estimated waiting times during peak service hours.
  • Opened and closed seating sections according to volume of guests.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Delivered pick-up and curbside orders to guests.
  • Promoted business loyalty by fostering positive customer relationships.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Took initial drink orders and relayed information to wait or bar staff.
  • Maintained balanced cash drawer with correct money values and accurate documentation.

Housekeeper

Barrington Hotel & Suites
04.2014 - 11.2016
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.

Education

High School Diploma -

Homer High School
Homer,LA
05.2013

Skills

  • Efficient multitasking
  • Packaging and Labeling
  • Production Support
  • Computer Skills
  • Product Assembly
  • Logistics
  • Cross-training abilities
  • Teamwork and Communication
  • Attention to Detail
  • Teamwork and Coordination
  • Following Instructions
  • Good Communication
  • Pallet Jacks
  • Picking and Packing
  • Preparing Shipments

Timeline

Production Associate/Warehouse Worker

Superior Glove
01.2023 - 07.2024

Assistant Manager

Family Dollar
11.2021 - 01.2023

Personal Banker

Alorica
02.2021 - 05.2021

Server

Chili's Bar and Grill
08.2020 - 02.2021

To-Go Specilalist

Chilis's Bar and Grill
12.2019 - 08.2020

Hostess/WCT

Buffalo Wild Wings
07.2017 - 01.2019

Housekeeper

Barrington Hotel & Suites
04.2014 - 11.2016

High School Diploma -

Homer High School
Arjane Jamison