ARJAY DE GUZMAN

• Provided home care for my mother due to her health condition.
• Helped my father in the family business.
• Managed my own business as a distributor of various goods.

• Proposed project proposal to the Project Manager.
• Participated in the construction bidding process.
• Coordinated with San Miguel Corporation’s managers and supervisors.
• In charge of handling business-related correspondence and construction personnel.
• Provided the necessary reports needed by the General Manager.
• Developed and deepened relationships with key stakeholders.
• Kept senior management well-informed by preparing and presenting project status reports.

• Managed all QSGTL shipments, both import and export.
• Communicated with QSGTL Security about any site passes required for any deliveries.
• Prepared all import and export documentation (Catalysts and General Cargo) such as RFR (Request for Financial Reconciliation), Packing List and Invoice.
• Provided the appropriate request and approval letters for government ministries that require prior approval to: Ministry of Environment EPC, Civil Defense, Ministry of Interior, Qatar Steel, Chamber of Commerce, Qatar Navigation, Qatar Aviation Services.
• Monitored inbound and outbound freight operations to establish timely delivery of items.
• Ensured and maintained the completeness of all import documentation, including Bayan copy filing for audit reasons.
• In charge of storing an electronic copy of completed import documents on LiveLink and external drive for backup.
• Responsible for encoding all the important details in SAP Service Entry/Invoice/GIT 107/MIGO/WO Creation (SAP SUPER USER).
• Responsible for aiding with the marines for offshore mobilization and demobilization.

• Generated a weekly timesheet, travel authorization, leave application form, expense claim and mobile request
• In charge of maintaining the updated report on all expats' vacation schedules
• Collaborated with the Human Resources Department on personnel mobilization and demobilization
• In charge of scheduling the shuttles
• Maintained a professional work environment by establishing clear office policies and procedures.
• Enhanced team productivity by providing administrative support and coordinating daily operations.
• Accountable for various business-related duties.

• Prepared the weekly timesheet, travel authorization, leave application form, expense claim, and mobile request.
• Submitted a report about the employee's demobilization date.
• Provided an updated report on vacation schedule.
• Collaborated with the Human Resources Department regarding the mobilization and demobilization of employees.
• In charge of a company's incoming and outgoing mail, distribution, and filing.
• Responsible for the weekly progress photos of the ADT-C5 construction team.
• In charge of the department's packed lunch and office supplies for KBR and Shell employees.
• Responsible for taking the minutes of the construction department meetings.
• Coordinated with sub-contractor for office upkeep.
• In charge of scheduling the shuttles.
• Accountable for various business-related responsibilities.

• Coordinated with the customer daily to determine the customer requirements and key deliverables.
• Handled customer inquiries and suggestions courteously and professionally.
• Coordinated and integrated the activities of concerned CTSI operational units to ensure that client deliverables are met in accordance with the agreed upon performance criteria.
• Developed and maintained key performance indicators for CTSI services based on existing service agreements and client consultation.
• Maintained the integrity and accuracy of the client's supplies, inventory, and records within CTSI custody, in collaboration with operational units.
• Submitted timely pre-alerts, PODs, and other operational information required by customer, including information on critical occurrences (ETA, ETD, ATA, ATD, delays, cancellations, non-delivery etc).
• Developed all reports required by the client and the FFO Manager.
• Obtained the best pricing and routing from carriers by land, air, and sea.
• Responsible for providing regular updates to CTSI management.
• Ensured the account's profitability by making the best use of resources, identifying cost-cutting opportunities, and adopting cost-effective and successful methods while remaining focused on the key performance indicators.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

● Collaborated closely with Team Leaders, Operations Managers, Site Directors, and the Finance Department on compensation adjustments, transfers, promotions, and probationary personnel.

● Responsible for overseeing probationary and project contract personnel.

● Prepared personnel action forms for regular employees, employees on new positions (transfer and promotion), and compensation adjustments.

● Prepared a confirmation letter for regular employees.

● Submitted monthly and weekly reports to the HR Supervisor, Operations Managers, and Site Directors on staff promotions, transfers, and regularization.

● Responsible for the issuing of IDs for regular employees and HR office supplies.

● Proposed project proposal to the Project Manager.

● Participated in the construction bidding process.

● Coordinated with San Miguel Corporation’s managers and supervisors.

● In charge of handling business-related correspondence and construction personnel.

● Provided the necessary reports needed by the General Manager.

• Collaborated closely with HR specialists to implement and administer HR policies and procedures.
• Supervised employees under the Administrative Department.
• Submitted the monthly performance evaluation of administrative personnel, administrative and general meeting reports.
• Coordinated extensively with Mexico, China, USA (New York and New Jersey), UK, Cambodia, Saipan, and Hong Kong offices on requests for assistance.
• Developed the inventory technique to be used.
• In charge of sourcing reliable suppliers to meet the standards and expectations of the company.
• Generated absence and tardiness report required by the General Manager and Corporate Admin Manager.

• Managed timekeeping in the Manila Office.
• Composed office correspondence as directed by the Shipping Manager.
• Responsible for assisting all employees with their administrative needs and coordinating with other administrative assistants to ensure successful office management.
• Handled international travel bookings for executives and personnel.
• In charge of the acquisition and monitoring of office supply inventory.
• In charge of shuttle services for Luen Thai personnel and affiliates.
• Responsible for the annual in-house sales of imported brands of clothes.
• Responsible for the status report of annual in-house sales.

● Supervised the performance of the team members.

● Assigned to provide the status report of pending/undelivered items.

● Monitored and updated the deliveries regarding remittances from abroad.

● In charge of depositing money in numerous banks for remittances abroad.

● Resolved inquiries and complaints.

● Managed a breakdown of five (5) provincial branches.

● Provided daily status reports to managers in Hong Kong and Singapore branches.

● Facilitated messenger requests for spare parts for motorcycle maintenance.

● Participated in the policy making process.