Summary
Overview
Work History
Education
Skills
Interests
Certification
Additional Information
Timeline
Generic

Arjun M S

Technical Lead / Solution Architect - Telecom BSS/OSS
Bengaluru,Karnataka

Summary

IT Technical Lead/Consultant & Architect with 7 Years of experience in Telecom BSS/OSS and Packet

Core Domain.

Substantial experience in Consulting, Requirement Gathering, Solution & Gap Analysis, Business

Configuration Design & Development, Deployment & Integration of telecom Business Support

System(Sixdee Charging System, IoT Monetization, Convergent Charging, Catalogue Manager, Mediation, & Billing, Telco CRM, Policy

Control(PCRF), Campaign Management & OSS(Provisioning & Order

Management) products.

Overview

5
5
Certifications
5
5
years of post-secondary education
7
7
years of professional experience

Work History

Technical Lead / Solution Architect

6d Technologies
Bengaluru, Karnataka
02.2020 - Current
  • Member of Kanban design team for product enhancement.
  • Converting business/Enterprise requirements to technical form.
  • Regular infraction with customer product owner on IoT connectivity platform improvements,challenges and its resolutions.
  • Direct customer clients new requirements analysis.
  • Platform forecasting and Scaling.
  • Creation of blueprint, HLD, LLD of solution,
    Sequence diagrams, data flow diagrams and user stories.
  • Actively participate in the RFI/RFP process and development of the technical aspects of proposals in
    line with customer needs, liaising and qualifying with other colleagues as necessary. Present technical solutions to customers both formally and informally as required
  • Designs the BSS/OSS architecture and performs technical analysis of software.
  • Involved in Solution deployment, debugging and
    configuration
  • Have experience in IoT Mobility,MVNE, Diameter,4G, SMS, USSD, REST API.
  • Have knowledge & experience with protocols and Internet technologies such as SCTP, Diameter, TCP/IP, SMPP, SMTP, IMAP, POP3, HTTP/S, Telnet, (S)FTP…etc.

Technical Lead-Implementation

6d Technologies
Bengaluru, Karnataka
01.2019 - 03.2020
  • Worked as Testing and Deployment lead for BICS M2M IoT BSS
    platform in Belgium for last 2 Years
  • Involved in Solution deployment, debugging,integration and
    configuration
  • End to End testing of Rating engine specifically designed for IoT monetization. (Gx and Gy Diameter interfaces)
  • Responsible for the Solution and SLAs
  • Interact with client to resolve any issues before, during and after deployment or service
    engagements.
  • Worked in Agile team as scrum master for new feature delivery.
  • Logs Debugging, Troubleshooting related to 6d charging System.
  • Perform Business Configuration and Testing, UAT
    and IAT for Testing team and Customer AT Team.
  • Guiding offshore Development and Testing team about UAT issues.
  • Tools Used – Putty, SecureCRT, JIRA, Sharepoint,
    ,Confluence, Word,Visual Studio Code ,Pycharm, GitLab ,Jenkins,Ansible,Locus,Seagull,jmeter,draw.io,Excel.
  • Performance and benchmarking Diameter +API traffic.
  • Validation of MOP(Methods of procedure) to deploy the code and configuration across the system w.r.t vendors and supporting the
    deployment in the night.

Senior Implementation Engineer

6d Technologies
Bengaluru, Karnataka
06.2017 - 12.2019
  • Worked closely with R7D team and done complete Rating Enginer testing
  • Deployment of full IoT solution on Customer Platform.
  • UAT execution with customer
  • Patch preparation and deployment.
  • Regular interaction with Internal stake holders (Development Engineer team and solution architects) on product issues and enhancements).
  • Daily On site status report to Internal management.
  • All 3rd party integration SPOC to the platform.
  • Daily,Weekly and Monthly meeting with customer on status,improvement and issues troubleshooting.
  • Training to the new joiners about the product and process.
  • Wireshark trace capturing and Analysis all integration issues.
  • Call flow creation for reference documentation
  • Video lecture creation on product walkthrough.
  • API testing using postman.
  • User manaul and API documentation()online) Creation
  • Engineering Document creation
  • LLD and HLD review.

Implementation/Integration Engineer

Mahindra Comviva
Bengaluru, Karnataka
03.2015 - 06.2017
  • Deployment experience of different telecom messaging products
  • Responsible for solution setup of Application server\'s integration
    with various protocols, Database servers, configuration of data
    source, applying security checklist, performance tuning on application server on Linux.
  • Preparation of communication Matrix.
  • Worked with various telecom operators in Asia, Africa, Middle-east,and Americas
  • Proactive monitoring & risks / issues to be highlighted well in
    advance to PM.
  • Responsible for scope management, solution document review and
    feedback of final project delivery.
  • Services and Hardware Integration of interface -HLR, SMSC, USSD,
    WEB, AIR, SIGTRAN Links, HTTP/S, TCP, with the system.
  • Escalation of critical and high priority issues within internal teams
    and customer.
  • Responsible for migration and upgrade on delivered system.
  • Responsible for internal test reports, audit pre-go-live checklist and performance tuning before go-live.
  • User acceptance testing (UAT) and sign off.
  • Project review sharing with higher management for improvements.
  • Responsible to share on site reports and follow up with internal
    teams and customer.
  • End to end delivery of project as per solution document.
  • Project scope review, requirement gathering, internal testing and
    test case reviews sharing to product team before implementation.
  • Manage installation, upgrade, deployment projects and provide on-
    site support.
  • Communication with vendors to resolve to fix the integration and live platform issues quickly.

Education

Master of Science - Computer Science

Amrita Vishwa Vidyapeetham University
Coimbatore
06.2013 - 03.2015

Bachelor of Science - Information Technology

University of Calicut
Kozhikode
07.2009 - 08.2012

Skills

Solution Design

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Interests

IoT connectivity enthusiast

O'Reilly Media fan

Certification

Scrum Alliance Certified Scrum Professional

Additional Information

VISA:10 years USA Multiple Entry Visa valid till 2026

Timeline

Technical Lead / Solution Architect

6d Technologies
02.2020 - Current

Scrum Alliance Certified Scrum Professional

11-2019

Technical Lead-Implementation

6d Technologies
01.2019 - 03.2020

Senior Implementation Engineer

6d Technologies
06.2017 - 12.2019

Implementation/Integration Engineer

Mahindra Comviva
03.2015 - 06.2017

Master of Science - Computer Science

Amrita Vishwa Vidyapeetham University
06.2013 - 03.2015

Bachelor of Science - Information Technology

University of Calicut
07.2009 - 08.2012

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Arjun M STechnical Lead / Solution Architect - Telecom BSS/OSS