IoT connectivity enthusiast
Arjun M S
Technical Lead / Solution Architect - Telecom BSS/OSS
Bengaluru,Karnataka
Summary
IT Technical Lead/Consultant & Architect with 7 Years of experience in Telecom BSS/OSS and Packet
Core Domain.
Substantial experience in Consulting, Requirement Gathering, Solution & Gap Analysis, Business
Configuration Design & Development, Deployment & Integration of telecom Business Support
System(Sixdee Charging System, IoT Monetization, Convergent Charging, Catalogue Manager, Mediation, & Billing, Telco CRM, Policy
Control(PCRF), Campaign Management & OSS(Provisioning & Order
Management) products.
Overview
5
5
Certifications
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Technical Lead / Solution Architect
6d Technologies
Bengaluru, Karnataka
02.2020 - Current
- Member of Kanban design team for product enhancement.
- Converting business/Enterprise requirements to technical form.
- Regular infraction with customer product owner on IoT connectivity platform improvements,challenges and its resolutions.
- Direct customer clients new requirements analysis.
- Platform forecasting and Scaling.
- Creation of blueprint, HLD, LLD of solution,
Sequence diagrams, data flow diagrams and user stories. - Actively participate in the RFI/RFP process and development of the technical aspects of proposals in
line with customer needs, liaising and qualifying with other colleagues as necessary. Present technical solutions to customers both formally and informally as required - Designs the BSS/OSS architecture and performs technical analysis of software.
- Involved in Solution deployment, debugging and
configuration - Have experience in IoT Mobility,MVNE, Diameter,4G, SMS, USSD, REST API.
- Have knowledge & experience with protocols and Internet technologies such as SCTP, Diameter, TCP/IP, SMPP, SMTP, IMAP, POP3, HTTP/S, Telnet, (S)FTP…etc.
Technical Lead-Implementation
6d Technologies
Bengaluru, Karnataka
01.2019 - 03.2020
- Worked as Testing and Deployment lead for BICS M2M IoT BSS
platform in Belgium for last 2 Years - Involved in Solution deployment, debugging,integration and
configuration - End to End testing of Rating engine specifically designed for IoT monetization. (Gx and Gy Diameter interfaces)
- Responsible for the Solution and SLAs
- Interact with client to resolve any issues before, during and after deployment or service
engagements. - Worked in Agile team as scrum master for new feature delivery.
- Logs Debugging, Troubleshooting related to 6d charging System.
- Perform Business Configuration and Testing, UAT
and IAT for Testing team and Customer AT Team. - Guiding offshore Development and Testing team about UAT issues.
- Tools Used – Putty, SecureCRT, JIRA, Sharepoint,
,Confluence, Word,Visual Studio Code ,Pycharm, GitLab ,Jenkins,Ansible,Locus,Seagull,jmeter,draw.io,Excel. - Performance and benchmarking Diameter +API traffic.
- Validation of MOP(Methods of procedure) to deploy the code and configuration across the system w.r.t vendors and supporting the
deployment in the night.
Senior Implementation Engineer
6d Technologies
Bengaluru, Karnataka
06.2017 - 12.2019
- Worked closely with R7D team and done complete Rating Enginer testing
- Deployment of full IoT solution on Customer Platform.
- UAT execution with customer
- Patch preparation and deployment.
- Regular interaction with Internal stake holders (Development Engineer team and solution architects) on product issues and enhancements).
- Daily On site status report to Internal management.
- All 3rd party integration SPOC to the platform.
- Daily,Weekly and Monthly meeting with customer on status,improvement and issues troubleshooting.
- Training to the new joiners about the product and process.
- Wireshark trace capturing and Analysis all integration issues.
- Call flow creation for reference documentation
- Video lecture creation on product walkthrough.
- API testing using postman.
- User manaul and API documentation()online) Creation
- Engineering Document creation
- LLD and HLD review.
Implementation/Integration Engineer
Mahindra Comviva
Bengaluru, Karnataka
03.2015 - 06.2017
- Deployment experience of different telecom messaging products
- Responsible for solution setup of Application server\'s integration
with various protocols, Database servers, configuration of data
source, applying security checklist, performance tuning on application server on Linux. - Preparation of communication Matrix.
- Worked with various telecom operators in Asia, Africa, Middle-east,and Americas
- Proactive monitoring & risks / issues to be highlighted well in
advance to PM. - Responsible for scope management, solution document review and
feedback of final project delivery. - Services and Hardware Integration of interface -HLR, SMSC, USSD,
WEB, AIR, SIGTRAN Links, HTTP/S, TCP, with the system. - Escalation of critical and high priority issues within internal teams
and customer. - Responsible for migration and upgrade on delivered system.
- Responsible for internal test reports, audit pre-go-live checklist and performance tuning before go-live.
- User acceptance testing (UAT) and sign off.
- Project review sharing with higher management for improvements.
- Responsible to share on site reports and follow up with internal
teams and customer. - End to end delivery of project as per solution document.
- Project scope review, requirement gathering, internal testing and
test case reviews sharing to product team before implementation. - Manage installation, upgrade, deployment projects and provide on-
site support. - Communication with vendors to resolve to fix the integration and live platform issues quickly.
Education
Master of Science - Computer Science
Amrita Vishwa Vidyapeetham University
Coimbatore 06.2013 - 03.2015
Bachelor of Science - Information Technology
University of Calicut
Kozhikode 07.2009 - 08.2012
Skills
Solution Design
Diameter,REST API ,SIGTRAN,SMPP, HTTP/S,
Operating System - Linux - Red Hat ,Windows
Relational Database - MySQL, Oracle
Software development methodologies
Tools: Wireshark, Postman, Swagger
Scripting skills - Shell, Python
SDLC: Waterfall , Agile-Scrum
Version Control tools-GitHub,GitLab
Container Management tools-Docker,Kubernetes
Deployment & Server Monitoring tools - Splunk,Nagios
Configuration Management tools - Ansible
CI / Deployment Automation tools - Jenkins
Test Automation tools - Selenium -Robot Framework-Python
Artifact Management tools -Sonatype NEXUS
Cloud - AWS,Azure
Load Test/Perfomacne Test - JMeter (API), Seagull(Diameter) ,Locust (API)
Distributed Cache - REDIS
Software Design Program - Monolithic, Microservices
Telecom Call flows -LTE,4G,3G,2G, NB-IoT
Online DATA and SMS Rating
3GPP standards
Open APIs TM Forum
5G
PM Tools: Jira ,Confluence, Service Cloud, QCT
Prepaid and Post-paid billing
Drawing Tools : Visio, Drawio
Interests
O'Reilly Media fan
Certification
Scrum Alliance Certified Scrum Professional
Additional Information
VISA:10 years USA Multiple Entry Visa valid till 2026
Timeline
Technical Lead / Solution Architect
6d Technologies
02.2020 - Current
Scrum Alliance Certified Scrum Professional
11-2019
Technical Lead-Implementation
6d Technologies
01.2019 - 03.2020
Senior Implementation Engineer
6d Technologies
06.2017 - 12.2019
Implementation/Integration Engineer
Mahindra Comviva
03.2015 - 06.2017
Master of Science - Computer Science
Amrita Vishwa Vidyapeetham University
06.2013 - 03.2015
Bachelor of Science - Information Technology
University of Calicut
07.2009 - 08.2012