Arjun Rai
Dallas
Summary
Dual-Certified Healthcare professional(CCMA,CBCS) with a Bachelor's in Business Administration and 3+ years of accuracy-focused experience in high-volume environments. Combines clinical documentation expertise with business operations knowledge to optimize medical records processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Walmart
04.2025 - Current
- Data Integrity: Process 50+ daily transactions with 99% accuracy in digital systems
- Compliance: Handle sensitive customer data per strict privacy protocols (HIPAA-aligned)
- Process Improvement: Train 5+ team members on documentation best practices
Warehouse Associate
Amazon
10.2022 - 01.2025
- Quality Control: Maintained 99% accuracy in inventory records (1000+ weekly SKUs)
- System Proficiency: Operated multiple logistics software simultaneously
- Problem Resolution: Reduced processing errors by 15% through workflow suggestions
Education
Bachelor of Business Administration - Data management principles applied to systems
Institute of Management Studies
Kathmandu 01.2018
High School Diploma - Management Stream
United Academy
Kathmandu 01.2014
Skills
- EHR systems: Epic
- EHR systems: Cerner
- Medical coding: ICD-10-CM
- Medical coding: CPT
- Medical coding: HCPCS
- Productivity: Microsoft Office (Advanced Excel)
- Productivity: 60 WPM
- Compliance: HIPAA
- Compliance: PHI protection
Certification
- Certified Billing and Coding Specialist (CBCS), National Healthcareer Association (NHA), 02/23/2027 | ICD-10-CM, CPT & HCPCS coding proficiency, Insurance claims processing and compliance
- Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), 11/23/2026 | EHR workflow optimization, Patient data management & clinical documentation
Timeline
Customer Service Representative
Walmart
04.2025 - Current
Warehouse Associate
Amazon
10.2022 - 01.2025
Bachelor of Business Administration - Data management principles applied to systems
Institute of Management Studies
High School Diploma - Management Stream
United Academy