Arkelia Bonds
Memphis,TN
Summary
Experienced professional focused on meeting or exceeding objectives .Offering advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Event Manager
Club Demonstrations Services (Costco Warehouse)
10.2022 - Current
- Recruit, train and hire part-time staff.
- Oversee product preparation and presentation, including food safety and sanitation.
- Train Product Demonstrators in demonstration preparation and excellent customer services.
- Communicate between multiple manager, vendors and demonstrators.
- Participate in new location grand openings as required.
- Onboarded new employees with training and new hire documentation.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Attendance Tracking
- Oversee employee labor and HR federal laws and regulations to assure compliance
- Use of all Microsoft, SMART, Myoracle,Mysedgwick systems
Produce/ Freezer/Cooler/Deli Team Lead
Sams Club
01.2021 - 10.2022
- Used dollies and pallet jacks and Forklift to unload and organize merchandise from delivery trucks.
- Completed regular cycle counts and inventory audits.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Developed and maintained relationships with customers and suppliers through account development.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled client correspondence and tracked records to foster office efficiency.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Implemented and supervised orientation procedures for new hires.
- Facilitated criminal background check process for new hires.
- Liaised with HR and payroll to coordinate and manage employee leaves of absence.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Performance Management (performance appraisals, evaluations, etc.)
- Compensation (pay Setting, pay structures, etc.) Employee Benefits (Leave, annual, sick, personal time off, etc.)
- Labor Relations/Employee Relations (LR/ER)
- HR Technology/HR Systems
- Staffing and Recruitment
- Position Classification/Position Management
- Starting Salary 47,000 YR-Ending Salary 50,000 YR
- 40 HRS Weekly
Prepared Foods Team Leader
Sams Club
10.2020 - 01.2021
- Maintained high level of efficiency in fast-paced work environment.
- Organized food and products by date and maintained adequate supplies.
- Prepared food items by following recipes and product directions.
- Completed all hot and cold food assignments to meet deadlines for meal preparation.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Used dollies and pallet jacks and Forklift to unload and organize merchandise from delivery trucks.
- Completed regular cycle counts and inventory audits.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Developed and maintained relationships with customers and suppliers through account development.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled client correspondence and tracked records to foster office efficiency.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Participated in educational opportunities to increase product knowledge.
- Monitored food preparation, production and plating for quality control.
- Cut spending through effective inventory management and supply sourcing.
- Starting Salary 47,000 YR Ending Salary 47,000 YR
- 40 HRS Weekly
Produce Manager
The Fresh Market
10.2012 - 10.2020
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Coached and mentored new team members.
- Used dollies and pallet jacks and Forklift to unload and organize merchandise from delivery trucks.
- Completed regular cycle counts and inventory audits.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Developed and maintained relationships with customers and suppliers through account development.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled client correspondence and tracked records to foster office efficiency.
- Executed record filing system to improve document organization and management.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
- Selected items for specials and marked down items to reduce losses.
- Starting Salary 18,525 YR - Ending Salary 40,950 YR
- 40 HRS Weekly
Education
Bachelor of Science - Criminal Justice
Strayer University
Washington, DC01.2024
High School Diploma -
Cordova High School
Cordova, Tn05.2011
Skills
- Effective Planning
- Safety Procedure Compliance
- Exceeding Customer Expectations
- Sales and Promotions
- Database and Client Management Systems
- Resource Coordination and Allocation
- Research and Analytical Skills
- Appointment Coordination
- Document and File Management
- Multitasking and Time Management
- Strong Organizational Skills
- Excel Spreadsheets
- Labor Relations
- Recruitment Management
- Human Resources Management Systems
Affiliations
Phi Theta Kappa (Honors Society) 2022
Certification
- Forklift Certification, 2020 - Present
- Pet CPR and First Aid Certification ,2015 - Present
- Veterinary Assistant, Animal Behavior College , 2015- Present
Timeline
Event Manager
Club Demonstrations Services (Costco Warehouse)
10.2022 - Current
Produce/ Freezer/Cooler/Deli Team Lead
Sams Club
01.2021 - 10.2022
Prepared Foods Team Leader
Sams Club
10.2020 - 01.2021
Produce Manager
The Fresh Market
10.2012 - 10.2020
Bachelor of Science - Criminal Justice
Strayer University
High School Diploma -
Cordova High School