Arkeya N. Lee
Griffith,IN
Summary
Phlebotomy supervisor and instructor with experience in staff training, competency assessments, quality assurance, and patient care. Leads scheduling, corrective action implementation, and compliance with OSHA and HIPAA. Builds a safe, efficient clinical environment through process improvement and documentation.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Adjunct Phlebotomy Instructor
University of St. Francis
10.2022 - 01.2025
- Supports the goals and mission of the college
- Delivered high-quality instruction through organized syllabus and schedule
- Prepared students for clinical rotation by ensuring proficiency in over 100 venipuncture sticks
- Highlighted essential class concepts including safety protocols, equipment usage, quality control measures, and specimen collection procedures
- Provides a safe and enjoyable classroom setting
- Maintains attendance & grades
- Use of school technology; Cougar Connect, PowerPoint, etc
Phlebotomy Supervisor
Methodist Hospital Northlake
10.2020 - Current
- Compiled monthly performance statistics for quality assurance and error reduction initiatives
- Conducted yearly competency assessments for staff; CAP
- Implemented corrective actions to resolve identified issues and enhance operational effectiveness
- Ensured compliance with OSHA and HIPAA regulations
- Created and managed employee schedules; Kronos
- Selected employees for training and provided counseling support.
- Trains students; technique, signs off on evaluations (sticks needed & clinical hours)
- Conducted outpatient observations to identify and address patient needs
- Promotes a safe work environment
- Enforces hospital policies in a fair and consistent manner
- Utilized various computer systems for administrative tasks: EPIC, Mysis, Kronos, Word, Excel, Lawson, Groupwise, Sunquest, SMART
- Monthly Billing, Payroll, Budget, Audit
- Organized health fairs to promote wellness
Lead Phlebotomist
Methodist Hospital Northlake
06.2019 - 10.2020
- Handled and processed COVID-19 samples in a clinical setting
- Performed mobile phlebotomy for patient blood collection at various locations
- Executed phlebotomy procedures, applying proper techniques for safe and effective blood collection
- Monitored quality assurance program and performance indicators to ensure compliance standards
- Trains new hires and students
- Supported management in daily operations to maintain efficient workflow
- Ensured availability of supplies for efficient operations
- Scheduled staff shifts to cover call-offs and vacations
Phlebotomist
Methodist Hospital Northlake
05.2019 - 05.2019
- Collected and processed blood samples (including geriatric, pediatric, & E.R.)
- Collected throat and nasal specimens
- Delivered mobile phlebotomy services in nursing homes, enhancing patient care through efficient sample collection and timely service.
- Operated computer to process specimens and retrieve test results, ensuring timely access to critical information for healthcare providers.
- Assisted doctor’s offices, home health nurses, and other departments by answering phones and providing accurate information on test names, tube colors, specimen collection procedures, and results.
Education
Healthcare Administration -
Southern New Hampshire University
Online10-2026
Certification - Phlebotomy
Ivy Tech Community College of Indiana
South Bend, IN01-2005
Skills
- Clinical training and curriculum development
- OSHA compliance
- Classroom management
- Multitasking in fast-paced environments
- Leadership abilities
- Public and patient relations
- I work well with the public & patients
Personal Information
Driving License: Indiana Driver’s License
Certification
- ASCP
Accomplishments
- EMPLOYEE OF THE MONTH 2025
Timeline
Adjunct Phlebotomy Instructor
University of St. Francis
10.2022 - 01.2025
Phlebotomy Supervisor
Methodist Hospital Northlake
10.2020 - Current
Lead Phlebotomist
Methodist Hospital Northlake
06.2019 - 10.2020
Phlebotomist
Methodist Hospital Northlake
05.2019 - 05.2019
Healthcare Administration -
Southern New Hampshire University
Certification - Phlebotomy
Ivy Tech Community College of Indiana