Arkia Taylor
Palmetto
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting operational needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers, outside vendors and individuals to address issues. I am highly adept at triaging incoming workload to ensure business needs are met in a timely, accurate fashion while paying close attention to detail. I am most proud of my ability to thrive in stressful and time constrained situations. I am very passionate about my work and very dedicated to each task/job that I am given. I am very knowledgeable in the pharmacy field demonstrated with 18 years of experience.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Department Of Veterans Affairs
12.2017 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Operating, troubleshooting and maintaining Inventory for automation equipment, ScriptPro,FastPak,Euclid, etc.
- Assisted with conducting interviews for hiring new pharmacy technicians alongside management.
- Assisted with daily technician workflow assignments in absence of Supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Solved customer problems in-person or over telephone by providing assistance with placing orders and locating items using pharmacy software programs (i.e. Vista, CPRS, CMOP)
- Assisted in minimizing patient wait times through efficient preparation and delivery of IV medications to nursing units.
- Provided excellent customer service when interacting with patients or their caregivers during medication pick-up or delivery processes.
- Maintained a clean and safe environment within the IV room through regular cleaning schedules and adherence to USP 797 guidelines.
- Demonstrated expertise in aseptic technique while working within cleanroom environments to maintain product integrity.
Lead Certified Pharmacy Technician
CVS Pharmacy
03.2006 - Current
- Implemented innovative solutions to optimize workflow efficiency within the pharmacy team.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Responsible for scheduling staff of at least 6 technicians according to business needs.
- Responsible for data entry of prescriptions, working pick up window, filling prescriptions and packaging prescriptions for mail delivery.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
- Responsible for overseeing colleague's completion of training modules and paperwork.
- Maintained proper storage and overseeing administration of numerous immunizations in a retail pharmacy setting.
- Simultaneously served as Inventory Specialist as well as Lead Technician for several years.
Data Entry Pharmacy Technician
Omnicare
02.2009 - 05.2009
- Streamlined workflow for pharmacists by efficiently managing electronic prescription records and drug refill requests.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Increased pharmacy productivity by effectively prioritizing tasks and maintaining focus on time-sensitive assignments.
- Answered incoming phone calls and addressed questions from healthcare providers in Assisted Living Setting.
- Enhanced pharmacy efficiency by accurately inputting prescription data into the system.
- Developed and implemented improvements to pharmacy organization system to ensure timely delivery of medications to facilities.
Education
High School Diploma -
Lakewood High School
St. Petersburg, FL05.2005
Skills
- Strong organizational and time management
- Exceptional communication and interpersonal Skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simulaneously
- Ability to maintain a positive attitude and adapt quickly to changes
- Drug Inventory Management
- Customer Service
- Problem-solving skills
- Pharmacy Software Proficiency
- Interpreting and Processing Medication Orders
- Insurance processing
- Certified Pharmacy Technician (CPhT)
Certification
- Nationally Certified Pharmacy Technician (PTCB) 2008-present
- Registered Pharmacy Technician (Florida Board of Pharmacy) 2009-present
Timeline
Pharmacy Technician
Department Of Veterans Affairs
12.2017 - Current
Data Entry Pharmacy Technician
Omnicare
02.2009 - 05.2009
Lead Certified Pharmacy Technician
CVS Pharmacy
03.2006 - Current
High School Diploma -
Lakewood High School