Highly skilled IT professional with over 12 years of experience specializing in Identity and Access Management and Information Security. Proven track record in enhancing system efficiencies through innovative solutions like AI chatbots. Adept at Agile methodologies, with strong analytical skills and a history of improving processes and collaboration across teams.
Business analysis skill set
Expertise Domain: Information Security and Identity and Access Management
Elicitation Techniques: Interviews, Requirements Workshops, Observation, Surveys, etc
Documentation Techniques: Use Cases, User Stories, Business Rules, Process Modeling, TWIKI
BA Tools: MS Office, MS Visio, SharePoint, JIRA, etc
Methodology: Agile (SCRUM), Waterfall
Technical skill set
Programming Languages: Unix Scripting, Perl
Database Technology: DB2, Sybase, MS SQL Server, Oracle
Tools: Putty, DB Artisan, QlikView, Aveksa, ServiceNow, Tableau, Amelia, UI Path
Cloud Platform: Azure