Arlana Bozeman
Tyler,TX
Summary
Engaging City Carrier Assistant with safe driving record and reputation for highly efficient work. Hardworking self-motivator wiling to perform clerical duties after all mail has been delivered. Pragmatic City Carrier Assistant delivering mail on specific routes and collecting mail from letter boxes. High performing individual with customer service, communication and decision making skills. Offering reliability and adaptability. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
City Carrier Assistant
USPS
10.2023 - 12.2024
- Efficiently managed time and resources to ensure timely completion of route assignments while meeting delivery standards.
- Adhered to safety protocols when handling hazardous materials or heavy packages in accordance with USPS guidelines.
- Provided exceptional customer service by assisting customers with questions about postage rates, mailing regulations, and package guidelines.
- Minimized delays in service during challenging situations like inclement weather, by maintaining open communication with supervisors and team members.
- Handled sensitive materials such as registered or certified mail with care, ensuring proper documentation and prompt delivery.
- Planned and cased mail in sequence of delivery for designated route.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected mail from letter boxes on specific route both on foot and by vehicle.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Safely operated postal vehicles for transportation of mail between facilities, adhering to traffic laws and regulations.
- Worked closely with other employees in mail office and handled various administrative tasks.
Deputy Sheriff
Smith County Sheriff's Department
06.2002 - 06.2022
- Currently retired
- Performed arrests while ensuring suspect rights were upheld, maintaining high ethical standards in all interactions.
- Enhanced community safety by conducting routine patrols and responding to emergency calls.
- Participated in ongoing training programs to remain current on law enforcement best practices and tactics.
- Supervised detention facilities, ensuring prisoner safety and adherence to established rules.
- Mentored junior officers as part of department''s professional development program, helping them hone their skills while also strengthening teamwork within the force.
- Collaborated with other law enforcement agencies for successful joint operations and information sharing.
- Utilized conflict resolution skills to de-escalate tense situations before they escalated into violence or disorderly conduct incidents.
- Maintained order during public events, ensuring a safe environment for all attendees.
- Conducted welfare checks on vulnerable individuals, offering support and assistance when needed.
- Served warrants for search and arrest, supporting ongoing investigations and upholding justice.
- Monitored crowded public areas and events to mitigate risk and promote safety.
Education
Certificate - Health Administration
College of Healthcare Profession
Houston, TX09.2024
High School Diploma -
Chapel Hill High School
Tyler, TX06.1997
Skills
- Law Enforcement (10 years)
- Master jailer (10 years)
- Security
- Crisis Intervention
- Crisis Management
- Issue Reporting
- Geographical awareness
- Truck loading
- Relationships and rapport
- Microsoft Windows
- Incident Reporting
- Strong Work Ethic
- Professional relationships
- Quick Decision Making
- Mail Sorting Proficiency
- Reliability and punctuality
- Effective Communication
- Maintaining confidentiality
- Organizational abilities
Certification
- Advance peace officer, Present
- Basic peace officer license, 06/01/07 - Present
Awards
Intermidate peace officer license
Languages
English
Professional Working
Timeline
City Carrier Assistant
USPS
10.2023 - 12.2024
Deputy Sheriff
Smith County Sheriff's Department
06.2002 - 06.2022
Certificate - Health Administration
College of Healthcare Profession
High School Diploma -
Chapel Hill High School