ARLANA WHITE

Clients:

• Bocskor LLC
• Law Offices of Gordon Katz, LLC

Administrative:

• Provide multifaceted services to professionals through organizational, operational, and administrative tasks & projects
• Maintain appropriate filing of personal and professional documentation, records and archives.
• Handle sensitive information discreetly while adhering strictly to confidentiality or legal compliance requirements.

Operations:

• Resolve problems and improve operations and efficiency.
• Streamline work processes by researching & implementing new software tools for better organization, productivity, and communication.

Project Management:

• Responsible for all aspects and stages of projects, from creation through to completion.
• Ensure timely completion of projects with effective prioritization, delegation, and time management strategies.

Operations:

• $4 Mil/Year Business
• Managed 45 Full Time Employees
• Oversaw 10 Person Management Team
• Increased Operational Efficiencies
• Business Insurance - Review & Renew All Insurance Coverage
• Contract Review - Commercial Lease, Vendor, Contractor, Event, etc.
• Trademark Tracking & Renewal

Information Technology

• Maintained Organization & Continuity of All Electronic Files in Shared Cloud Based Program
• Created, Upgraded, and Maintained Extensive Databases, Spreadsheets & Document Control Systems
• Research, Requisition & Set Up of Equipment & Software (Laptops, Copier/Printers, POS Systems, Google Workspace, Adobe Suite, etc.)

Financial - Accounts Payable & Accounts Receivable

• Precise Data Entry & Client Invoicing
• Process & Balance Cash & Credit Card Sales Daily (Liquor & Retail)
• Cash Deposits of $30,000+ Per Deposit Twice a Week
• Manage Executive Level Employees Expense Accounts
• Monthly Sales Processing & Reporting

Human Resources

• Employee Onboarding & Offboarding
• Health Insurance
• Workers Comp Insurance
• Payroll Processing
• Build & Maintain Employee Database
• Ensure All Employee Certifications & Work Cards Remain Valid

Clients:

• Electrum Partners, LLC
• Flyingpan Productions, LLC
• Law Offices Of Gordon Katz, LLC

Administrative:

• Managed complex calendar coordination across multiple time zones for seamless meeting scheduling.
• Coordinated domestic travel logistics, including flight itineraries, hotel reservations, and car services
• Maintained appropriate filing of personal and professional documentation.
• Created & maintained databases for business-specific needs.

Operations:

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Resolved problems, improved operations and provided exceptional service.
• Researched & Implemented new software tools for better organization, productivity, and communication within the team.
• Maintained accurate records and archives to ensure easy access to essential information.
• Developed and implemented strategies to streamline office operations through implementing efficient organizational systems and procedures.

Event:

• Managed event logistics and operations.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Managed logistics for large-scale events, ensuring timely setup and breakdown while minimizing disruptions to venue operations.
• Coordinated schedules and timelines for events.
• Communicated with catering, lighting and sound companies to obtain price quotes.
• Coordinated travel and accommodations for event performers
• Coordinated transportation and parking arrangements for guests and vendors.
• Oversaw event registration process by collecting and tracking attendee information.
• Streamlined event registration processes, resulting in reduced wait times and improved attendee satisfaction
• Developed creative, resourceful, and innovative solutions to logistical challenges.
• Adapted quickly to unforeseen challenges during the staging of event, maintaining composure and devised creative solutions to ensure event success.

• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Maintained a clean, organized, and well-stocked bar, ensuring compliance with health and safety regulations.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.

Manager

• Built high-performing teams through effective recruitment, onboarding, scheduling, and talent development initiatives.
• Responsible for all Bartender/Entertainer training. Sharing expertise in bartending & dance techniques, setlist preparation, house rules, and customer service best practices, as well as drink preparation, product promotion, and sanitation protocol.
• Opened and closed the bar and monitored shift changes to uphold successful operations strategies and maximize business success.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Bartender

• Served high customer volumes during special events, nights, and weekends.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Maintained impeccably clean, attractive and well-stocked bar area.

Entertainer

• Engaged with audiences communicating clearly and with good humor to encourage laughter and excitement, creating memorable experiences at live performances.
• Danced, sang and conducted games encouraging guest participation through playful antics, improvisation techniques.

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.