Arland Osteen

Quality Control Technician

Printpack

06.1995 - 01.2024

Maintained quality documentation and records for conformance with relevant standards.
Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
Performed thorough inspections of incoming materials and outgoing products.
Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
Proposed corrective actions to address recurring quality issues.
Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
Tested and evaluated product precision against specifications to reduce discrepancies.
Helped uncover and fix production problems in order to reduce overall defect rates.
Reduced customer complaints by proactively addressing potential issues before products left the facility.
Assisted management in maintaining ISO certification through diligent documentation and adherence to established protocols.
Tracked and analyzed product quality data to identify trends and insights.
Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
Collaborated with production staff to improve processes, reduce defects and optimize quality.
Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.