Summary
Overview
Work History
Education
Skills
Certification
References
Accomplishments
Languages
Timeline
Generic

ARLANDO PLEASANT

Houston,TX

Summary

Patient-focused professionals offer support in critical care, pre-op, medical-surgical, and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management, and communication skills. Also, emergency department experience includes skills such as basic life support, phlebotomy, IVs, and behavioral health. A hardworking professional bringing proven direct support experience developed during a healthcare career. Knowledgeable about paperwork procedures, mobility assistance, and documentation requirements. Team-oriented and adaptable to changing needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

PCA III

Houston Methodist
Cypress, Texas
02.2025 - Current
  • Assisted medical staff with patient care by taking vital signs, collecting specimens and administering medications.
  • Performed EKGs, phlebotomy, bladder scans IVs and other laboratory tests as directed by physician or RN.
  • Provided basic life support such as CPR, bleeding control, splinting of fractures and airway management.
  • Provided emotional support to family members during times of crisis or distress.
  • Responded quickly and appropriately to emergency situations such as cardiac arrests or respiratory distress.
  • Transported patients to treatment areas using wheelchairs, stretchers or other appropriate equipment.
  • Managed inventory levels for medical supplies and restocked items when needed.
  • Collaborated with physicians to manage patients' recovery and reviewed vital signs, lab tests and x-ray results.
  • Administered local anesthetics and removed sutures and dressings.
  • Triaged patients to award priority to patients with more severe complications.
  • Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Provided emotional support to patients and their families during difficult times.
  • Reported any observed changes in behavior or physical condition to the nursing staff immediately.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.

PCA II

BAYLOR ST LUKE'S MEDICAL CENTER
Houston, Texas
07.2023 - 02.2025
  • Provides direct patient care as delegated by RN staff
  • Assists in providing personal hygiene and physical care needs
  • Accurately measures, records, and reports intake and output
  • Obtains and records daily weight
  • Performs blood glucose testing using blood glucose meter
  • Reports changes in patient's status promptly to RN
  • Assists in the admission, transfer and discharge process
  • Delivers specimens, picks up medications and other items
  • Acts as receptionist for unit; has limited use of the hospital information systems according to hospital policy dependent on the need of unit
  • Checks and documents refrigerator temperatures as delegated, reporting variances to appropriate personnel
  • Keeps patient environment clean, Performs comfort rounds, keeps hallways clear of obstruction, reports safety issues and broken equipment appropriately, and adheres to patient safety precautions
  • Communicates with patient's family, physicians, and unit personnel and peers in an accurate, courteous, and professional manner
  • Performs phlebotomy and 12 lead EKGs as permitted on the assigned unit
  • Collected specimens for laboratory testing such as urine samples and blood draws.
  • Ensured that all equipment was functioning properly prior to use.
  • Performed basic nursing skills such as changing wound dressings and administering enemas.
  • Maintained patient records accurately by documenting daily activities and changes in conditions or treatments.
  • Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.

CARDIOVASCULAR MONITORING TECHNICIAN/ PCA

NORTH MISSISSIPPI MEDICAL CENTER
Tupelo, Mississippi
08.2021 - 07.2023
  • Responsible for monitoring patient heart rates and rhythms
  • Observe and analyze irregular patterns/changes in patient heart rate/rhythm and report it to appropriate staff
  • Monitor multiple patients simultaneously utilizing monitoring equipment
  • Responsible for recognizing when equipment needs professional maintenance or attention from nursing staff
  • Responsible for cleaning and maintaining monitoring equipment (replacing batteries, cleaning leads, etc.)
  • Facilitate effective communication between disciplines by providing organized medical records
  • Assures timely and accurate access to pertinent patient data
  • Maintains unit-specific records/reports (i.e
  • Unit log books, staffing sheets, monitor assignments etc.).
  • Performed regular maintenance on monitoring systems to ensure proper functioning of all components.
  • Performed vital signs monitoring including blood pressure, temperature, pulse rate and respiration rate.
  • Responded promptly to emergency situations according to established protocols.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Kept instruments and equipment clean and sanitized.
  • Restocked unit frequently with necessary medical supplies.

PATIENT SERVICE COORDINATOR I

UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
Grenada, Mississippi
08.2018 - 08.2021
  • Ensured data integrity through periodic backups and restorations using appropriate tools and techniques
  • Analyzed system logs to detect anomalies or irregularities in the operation of hardware or software components
  • Collaborated with other departments to ensure that all monitoring components were functioning properly at all times
  • Investigated advanced topics such as artificial intelligence and machine learning for improving monitoring capabilities
  • Resolved any service-related issues reported by users in a timely manner
  • Responded quickly to meet customer needs and resolve problems
  • Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
  • Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.

OR ASSISTANT II

UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
Grenada, Mississippi
09.2017 - 08.2021
  • Provided compassionate care to patients before, during and after their surgeries
  • Demonstrated excellent knowledge of medical terminology and surgical techniques
  • Cleaned operating rooms for surgeries, stocking and providing sterile instruments for surgeons for specific procedures
  • Conducted post-operative assessments on patients following surgery
  • Ensured that operating rooms were properly stocked with necessary supplies prior to operations
  • Kept supplies ready for surgical procedures by inventorying stock, placing orders and verifying receipt
  • Transporting transporting patient to and from OR
  • Room turnover tasks will include obtaining beds, returning supplies to case cart tech or sterile processing, returning x-rays, replacing respiratory equipment for next patient and general room cleanup procedures
  • Provide assistance for 8 to 10 cases per day
  • Ordering and stocking surgery department supplies
  • Serve as a support system for patients and their families
  • Aid patients in recovery.
  • Assisted in the preparation of reports, presentations and correspondence.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Maintained front desk to provide positive first impression.

Education

GENERAL STUDIES -

HOLMES COMMUNITY COLLEGE
Mississippi
06.2019

HIGH SCHOOL DIPLOMA -

WINGFIELD HIGH SCHOOL
Mississippi
05.2012

Skills

  • Healthcare operations
  • Risk management
  • Patient education
  • Medical terminology
  • Nursing assistance
  • Monitoring tools
  • Organizational skills
  • Patient safety
  • Computer literacy
  • Patient monitoring
  • Multitasking abilities
  • Room preparation
  • Infection control standards
  • Vital signs documentation
  • scheduling
  • Phlebotomy
  • Ivs
  • Basic life support
  • Patient triage
  • End-of-life care
  • Behavioral management
  • Medical supply management

Certification

BLS Provider

References

  • Anita Ross, Surgery Department Secretary, (662) 699-0768, Akross@umc.edu
  • Gwenita Graham, Cardiovascular Monitoring Supervisor, (662) 507-9588, Gwenita.Graham@bmhcu.org
  • Cassie Millwood, Surgery Department Supervisor, (662) 227-7657, cmillwood@umc.edu
  • Rhea Broome, Registered Nurse Supervisor, (662) 377-4064, lrmccord@nmhs.net
  • Melody Moore, Store Manager, (662) 394-0883, str.11290@store.walgreens.com
  • Brittany Brown, Med Surg Nursing Supervisor, (713) 231-7388) , Brittney.brown506@commonspirit.org

Accomplishments

  • Unit Safety Coach

Languages

English
Full Professional
Spanish
Limited

Timeline

PCA III

Houston Methodist
02.2025 - Current

PCA II

BAYLOR ST LUKE'S MEDICAL CENTER
07.2023 - 02.2025

CARDIOVASCULAR MONITORING TECHNICIAN/ PCA

NORTH MISSISSIPPI MEDICAL CENTER
08.2021 - 07.2023

PATIENT SERVICE COORDINATOR I

UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
08.2018 - 08.2021

OR ASSISTANT II

UNIVERSITY OF MISSISSIPPI MEDICAL CENTER
09.2017 - 08.2021

GENERAL STUDIES -

HOLMES COMMUNITY COLLEGE

HIGH SCHOOL DIPLOMA -

WINGFIELD HIGH SCHOOL

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