Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
15
15
years of professional experience
Work History
General Case Worker
Medrite Staffing Inc.
08.2021 - 04.2024
Worked fast to complete tasks and meet daily deadlines.
Assisted in securing stable housing options for homeless or at-risk individuals, preventing further crises and improving overall stability.
Managed caseload efficiently, ensuring timely follow-ups and consistent support for all clients.
Connected clients with appropriate community resources, increasing access to essential services.
Established trust-based relationships with clients by demonstrating empathy, active listening skills, and a non-judgmental attitude.
Assisted in conducting needs assessments to identify key areas of service needs.
Front Desk Receptionist
Volunteers of America
10.2018 - 09.2021
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
Scheduled, coordinated, and confirmed appointments and meetings.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
Home Health Aide
Concepts Of Independence
06.2011 - 08.2018
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes, sweeping, vacuuming, and mopping, ensuring a clean and organized living space for patients.
Improved patient well-being by providing compassionate and attentive personal care.
Dietary Aide
Atria Senior Living
03.2009 - 06.2011
Maintained all kitchen areas as clean, tidy, and hazard-free.
Served meals to residents by established schedules and dietary procedures.
Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
Followed all food safety regulations while preparing meals for patients.
Customer Service Representative (ACS Consultant) at YMS Management AssociatesCustomer Service Representative (ACS Consultant) at YMS Management Associates