Arlease Peal
Suisun City
Summary
Dedicated Warehouse Admin Lead with expertise in inventory management and quality control. Proven track record of enhancing customer satisfaction through effective problem-solving and data analysis.
Overview
12
12
years of professional experience
Work History
Warehouse Admin Lead
Coca-Cola
American Canyon
06.2019 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
Manufacturing Production Technician
Coca-Cola
American Canyon
07.2018 - 11.2021
- Operated machinery to assemble and package beverage products efficiently.
- Conducted quality checks to ensure product standards met company guidelines.
- Maintained clean and organized workstations following safety protocols.
- Assisted in training new technicians on machinery operation and safety practices.
- Monitored inventory levels to support timely production needs and supply management.
- Troubleshot equipment issues promptly to minimize downtime during operations.
- Collaborated with team members to optimize production line workflows.
- Provided training and guidance to new employees on operating procedures and production processes.
- Inspected finished products for defects or discrepancies before shipment.
- Participated in continuous improvement projects aimed at streamlining operations.
- Operated forklifts and other heavy machinery to move materials around the facility.
- Ensured compliance with all safety regulations set by OSHA standards.
- Assisted in troubleshooting and resolving any issues that arose during production.
- Reported and documented unsafe conditions and faulty equipment.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Maintained machines by performing inspections and troubleshooting problems with equipment.
- Inspected machinery and equipment to quickly diagnose malfunctions.
- Documented production logs by entering data into computer system.
- Separated scrap or waste materials for recycling, reuse or environmentally sound disposal.
- Collected hazardous or non-hazardous waste in correctly labeled containers to transfer to collection areas.
- Calibrated and adjusted equipment using calipers, micrometers, height gauges, protractors and ring gauges.
- Recorded production data, including volume produced and raw materials used, for inventory and quality control purposes.
- Utilized computer systems and software to monitor production progress and track equipment performance.
- Troubleshot and resolved mechanical issues promptly to minimize production delays.
- Adhered to safety protocols and regulations to ensure a safe working environment for all employees.
- Participated in emergency response drills and was part of the emergency response team.
- Assisted in the setup and calibration of production equipment for new product runs.
- Collaborated with quality assurance teams to identify and correct product defects.
- Adhered to regulations and procedures for health, safety and environmental compliance.
- Trained new employees on company and safety standards, providing assistance and remediation with issues.
Quality Control Technician
Franklin Distillers
Fairfield
01.2014 - 07.2018
- Conducted quality inspections on raw materials and finished products.
- Monitored production processes for compliance with industry standards.
- Documented inspection results and identified areas for improvement.
- Collaborated with production teams to ensure quality control measures were implemented.
- Utilized testing equipment to assess product quality and safety.
- Trained new staff on quality control protocols and procedures.
- Reported defects and non-conformities to management for corrective action.
- Conducted tests on product samples and recorded results.
- Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
- Maintained accurate records on product inspection results and reported findings to management team.
- Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
- Performed visual and dimensional inspections on manufactured parts.
- Examined samples of raw materials before use in production.
- Monitored daily performance of production team to identify and address issues affecting quality product output.
- Conducted frequent quality and compliance reviews of production work.
- Provided quality support to ensure that products met quality standards and customer requirements.
- Created SOPs related to the Quality Control process in order to ensure consistent application across multiple departments.
- Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
- Compiled inspection and test data in reports to document compliance with or deviations from strict quality standards.
- Generated reports detailing inspection results for internal tracking purposes as well as external reporting requirements.
- Provided lab staff with samples for testing to check quality and safety of finished products.
- Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.
- Assisted with correcting systemic problems in order to eliminate errors.
- Provided feedback on existing processes in order to develop more efficient methods of performing tasks while still meeting required quality standards.
- Calibrated, validated or maintained laboratory equipment.
- Investigated or reported questionable test results.
- Completed data capture forms, equipment logbooks or inventory forms to support testing procedures.
Education
Associate of Arts - Business Administration
Heald College
CA01-2011
Skills
- Inventory management
- Equipment troubleshooting
- Quality control
- Data analysis
- Process optimization
- Customer relationship management
- Problem solving
- Team collaboration
- Effective communication
- Time management
- Employee training
- Conflict resolution
- Supervision and leadership
- Customer service
- Computer skills
- Networking
- Analytical and critical thinking
- MS office
- Friendly, positive attitude
- Active listening
- Verbal communication
- Multitasking Abilities
- PPE compliance
- First Aid/CPR
Timeline
Warehouse Admin Lead
Coca-Cola
06.2019 - Current
Manufacturing Production Technician
Coca-Cola
07.2018 - 11.2021
Quality Control Technician
Franklin Distillers
01.2014 - 07.2018
Associate of Arts - Business Administration
Heald College