Arleen Acuna
Riverside,CA
Summary
Having spent 20+ years in the Automotive industry. Being a conscientious individual with empathetic and excellent interpersonal skills with people. Self-starter with a positive attitude. Able to prioritize and handle multiple projects as needed. Demonstrative resourceful, versatile and approach every job with a positive attitude. Learning the newest technology in the industry has given me the ability to continue achieving my goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Collision Estimator
Procolor Collision
Chino, California
12.2023 - 05.2024
Documented findings in a written report with photos to be used for insurance claims.
Negotiated repair costs with insurance companies. Provided customer service by responding to inquiries regarding repairs and estimates. Work with Tesla and Newer vehicles, learning about the correct structural repairs.
Collision Estimator
Moss Bros
Riverside, California
05.2023 - 12.2023
Inspected vehicles to assess structural, body, and mechanical damage. Collaborated with insurance companies to negotiate repair expenses.
Intern Collision Estimator
Kaizen Collision Center
Riverside, CA
01.2023 - 04.2023
Provided customer service by responding to inquiries regarding repairs and estimates.
Attended training sessions related to auto collision repair techniques and estimating software programs. Vehicle and repair technology has evolve. From metal to aluminum repairs.
Collision Estimator
Excel Collision Centers
Mesa, Ariz
02.2015 - 10.2018
Adapted quickly to changing circumstances while maintaining high standards of quality. Compiled data from estimates into computer systems using specialized software programs. Developed strong relationships with customers and insurance companies to ensure satisfaction throughout the process. Conducted research on new technology related to collision repair processes as needed.
Education
Some College (No Degree) - General Studies
Mount San Antonio College
WalnutSome College (No Degree) - General Studies
Citrus College
Glendora, CASkills
- Insurance procedures
- Damage Assessment
- Adaptability and Flexibility
- Multitasking
- Schedule Coordination
- Reliability
- [CCC-1, Mitchell expertise
- Relationship Building
- Team Collaboration
- Data Collection
Certification
- I-CAR ID# 3000069
- Cal OSHA - In Progress
- Vale - Estimating Writing (Re-Certification - Online)
- Rio Hondo - Estimator Writing Program
Timeline
Collision Estimator
Procolor Collision
12.2023 - 05.2024
Collision Estimator
Moss Bros
05.2023 - 12.2023
Intern Collision Estimator
Kaizen Collision Center
01.2023 - 04.2023
Collision Estimator
Excel Collision Centers
02.2015 - 10.2018
Some College (No Degree) - General Studies
Mount San Antonio College
Some College (No Degree) - General Studies
Citrus College