Arleen Canari
Concord,CA
Summary
Accomplished Project Coordinator with a proven track record at Lumen Technologies, enhancing team collaboration and significantly reducing project completion times. Expert in project management and problem-solving, adept at leading cross-functional teams and implementing effective change management processes. Skilled in fostering organizational performance and maintaining seamless communication across departments.
Overview
12
12
years of professional experience
Work History
Customer Care Manager
Lumen Technologies
12.2011 - 04.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Created job files for each project and maintained current data in each file.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained database and spreadsheets with accurate inventory and status.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Implemented change management processes that minimized disruptions while maintaining forward momentum on projects.
- Led resolution of critical project issues, mitigating risks and preventing significant delays in project milestones.
Education
Master of Science - Telecommunications Management
Golden Gate University
San Francisco, CABachelor of Arts - Psychology
University of California, Berkeley
Berkeley, CASkills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Project Management
- Team Coordination
- Project Scheduling
- Organizational Performance
Timeline
Customer Care Manager
Lumen Technologies
12.2011 - 04.2024
Master of Science - Telecommunications Management
Golden Gate University
Bachelor of Arts - Psychology
University of California, Berkeley