Arleen Quinn
WOODSTOCK,IL
Summary
Profile Summary Versatile office support with prior experience in customer services excellent organizational skills and extensive knowledge of office policies and procedures. Strong communication skills and strategic planning abilities. Experience assisting students with program choices very careful to comply with all HIPA regulations for privacy and confidentiality. Adept at working with all ages of student body and community members to supply excellent customer service to fit their needs. Adept at matching students programs and skills with corresponding employment opportunity. Prepared to apply enthusiasm and expertise to new position, hoping to be of service to the Court and to the Court's clients.
Overview
19
19
years of professional experience
Work History
Substitute Teacher, K-5
Woodstock District 20
08.2015 - 01.2020
- Followed classroom teacher instructions and syllabus for the day.
- Interact with students in grades 2-5.
- Maintained student safety leading children through various events of day; lunch, changing classrooms, PE,and final bus admittance at end of day.
- Participated with other teachers and classrooms for integrated programs.
- Mindful of HIPA regulations in dealing with students.
- Delivered exceptional level of service to students and school personnel.
Instructor/English Teacher
McHenry County College
08.2009 - 05.2013
- Planned lessons following syllabus and meeting course requirements.
- Worked with students as a whole and individually to provide the highest level of English standards in literature and grammar.
- Chose novels and various readings to promote classroom activities.
- Integrated rules of grammar with classroom essay projects .
- Taught compliance with and the importance of citing copyedited material,
- Searched for and brought to class various current affairs to blend with on-going course material.
- Responded to students through email and text in a timely manner.
- Worked with English Department and personnel as needed.
- Organized handouts as necessary to add to learning experience.
- All grading was done in a timely manner.
- Taught 2-3 courses per semester.
Career Services/Academic Advisor
McHenry County College
11.2000 - 06.2009
- Provided support and guidance to students experiencing academic and personal troubles.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Assisted students in selecting courses to align with interests and abilities.
- Worked with county employers to initiate internships and positions with company.
- Provided support planning job fairs.
- Complied a monthly Job Journal with helpful articles and current open positions for students and community members.
Education
Master of Arts - English
Fort Hays State University
Hays, KS07.2009
Bachelor of Arts - English
University of Illinois
Springfield, IL01.2002
Skills
- Proficient in Microsoft Office
- HIPA processes
- Office terminology
- Document preparation
- Data verification
- Computer skills
- Verbal and Written Communication
- Organization and Prioritization
- Professional and Courteous
Administrative Procedures
Timeline
Substitute Teacher, K-5
Woodstock District 20
08.2015 - 01.2020
Instructor/English Teacher
McHenry County College
08.2009 - 05.2013
Career Services/Academic Advisor
McHenry County College
11.2000 - 06.2009
Master of Arts - English
Fort Hays State University
Bachelor of Arts - English
University of Illinois