Arleisia Mckenzie
Miami,FL
Summary
Seasoned Senior Clerk with comprehensive background in administrative duties, including data entry and customer service. Strong organizational skills coupled with keen attention to details have consistently ensured efficient office operations. Notable strengths lie in problem-solving, multitasking and maintaining high standards of accuracy and confidentiality. Past roles have demonstrated improved efficiency in document processing and management systems.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Clerk
Flordia Department of Health
Miami, FL
07.2018 - Current
- Picks up daily labs reported, process, investigate records, verify treatment, updating demographics, pregnancy status, disposition or assign field records to Supervisors in accordance with Surveillance and Program guidelines.
- Receives, date stamps, and sorts incoming positive STD test reports via telephone and fax. Keep in accordance with the retention protocol.
- Collect statistical data and perform other administrative duties related to the position. Acts as a liaison with other counties. Accept telephone request from units and agencies, access client records and communicates requested information after proper verification of requestor identity.
- Attends meetings, training sessions, and conferences. Preforms incidental typing as required.
Administrative Partner/Unit Secretary
Baptist Health Systems of South Florida, Doctors Hospital
Miami, FL
01.2013 - 06.2018
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Compiled data from various sources into organized reports for review by management team.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Senior Patient Access Representative
Bascom Palmer Eye Institute
Palm Beach Gardens, FL
10.2010 - 05.2012
- Verified patient's insurance coverage through online portals or by phone using payer websites and IVR systems.
- Managed patient check-in process, ensuring accurate data entry of personal and insurance information.
- Greeted patients and visitors in a professional manner, providing information and assistance as needed.
- Assisted with the registration of new and existing patients by collecting demographic information, insurance information, medical history and other documentation.
Education
Certificate - Coding & Billing
MedVance Institute
Miami, Fl01-2007
High School Diploma -
Cornerstone Christian Academy
Townsend, GA06-1987
Skills
- Analyzing Data or information
- Critical Thinking
- Equipment monitoring
- Report preparation
- File management
- File management expertise
- Policy enforcement
- Appointment setting
- Research and analysis
Certification
- Psychological First Aid (PFA) Online
- HIPPA
Timeline
Senior Clerk
Flordia Department of Health
07.2018 - Current
Administrative Partner/Unit Secretary
Baptist Health Systems of South Florida, Doctors Hospital
01.2013 - 06.2018
Senior Patient Access Representative
Bascom Palmer Eye Institute
10.2010 - 05.2012
- Psychological First Aid (PFA) Online
- HIPPA
Certificate - Coding & Billing
MedVance Institute
High School Diploma -
Cornerstone Christian Academy
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