Arlena Thane
Orlando,Florida
Summary
Certified Ophthalmic Technician with sound knowledge of medical terminology, coding and various eye diseases. Adept at evaluating complex eye diseases for diagnostic testing and training personnel. Articulate and experienced with patient education.
Overview
28
28
years of professional experience
Work History
Certified Ophthalmic Technician
Texas Midwest Eye Center
09.1996 - 05.2024
- Provided exceptional customer service, addressing patient concerns promptly and professionally during visits.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Triaged patients calls for front office scheduling in order of importance.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Provided patients with detailed instructions under physician supervision to promote healing and optimal recovery strategies.
- Provided technician training and performance evaluation.
- Audited patient exams and procedures for proper medical coding.
- Measured advanced refractive error for the physician including retinoscopy, occupational refractive needs, ocular motility testing and patients with complicated visual needs.
- Routinely performed diagnostics including fundus photography, optical coherence tomography, visual field perimetry, corneal topography and pachymetry
Education
Associate of Science - Ophthalmic Technology
JCAHPO
St. Paul, Minnesota1984
University of North Texas
Denton, TX1979
Biology
Texas Woman's University
Denton, TX1978
Skills
- Certified Ophthalmic Technician (COT)
- Patient examinations
- Physician assistance
- Lensometry Expertise
- Ophthalmic Surgical Assisting
- Preoperative preparation
- HIPAA Compliance
- Ocular Motility Testing
- Optical Coherence Tomography
- Ocular measurements
- Advanced refractions (occupational, low vision, anisometropic, high index)
- Ocular Ultrasonography
- Visual field testing
- Fundus Photography
- Corneal Topography
- Ophthalmic equipment expertise
- Decision-Making
- Patient Relations
- Attention to Detail
- Excellent Communication
Timeline
Certified Ophthalmic Technician
Texas Midwest Eye Center
09.1996 - 05.2024
Associate of Science - Ophthalmic Technology
JCAHPO
University of North Texas
Biology
Texas Woman's University