Arlene Alfaro
Alice,TX
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
5
5
years of professional experience
Work History
Administrative Assistant/Project Manager
REAL Inc.
06.2024 - 08.2025
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Curbside Shopper
HEB Grocery Store
09.2022 - 05.2024
Supervisor
United Connections Counseling
11.2020 - 08.2022
- In charge of hiring employees and training them.
- Billing and Payroll for the contracts I was in charge of for the company.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Associate Degree - Business Accounting
Southern Careers Institute
TX01-2014
High School Diploma -
Alice High School
Alice, TX05-2011
Skills
- Accounting
- Customer service
- Data entry
- Office administration
- Administrative support
- Microsoft Word
- Microsoft Excel
- Microsoft outlook
- Customer and client relations
- Scheduling
- Office management
- Database entry
- Excel spreadsheets
- Invoice processing
- Project management
Timeline
Administrative Assistant/Project Manager
REAL Inc.
06.2024 - 08.2025
Curbside Shopper
HEB Grocery Store
09.2022 - 05.2024
Supervisor
United Connections Counseling
11.2020 - 08.2022
Associate Degree - Business Accounting
Southern Careers Institute
High School Diploma -
Alice High School
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