Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Arlene Almazan

Las Vegas

Summary

Dynamic professional with a strong work ethic and proven customer service skills, honed at MGM Grand Convention Center. Successfully facilitated seamless event transitions and promoted a positive atmosphere. Recognized for problem-solving abilities and maintaining high safety standards, ensuring exceptional guest experiences and operational efficiency.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Porter Set up

MGM Grand Convention Center
04.2015 - Current
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.

Cashier

Bonanos Restaurant- Nathans Famous
05.2011 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Works all around in different areas such as cashier, grill, cleaning, etc.

Supervisor

Jack in the Box
10.2008 - 01.2011
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Porter Agency

Venetian
01.2008 - 01.2011
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.

Supervisor

Del Taco
01.2006 - 01.2008
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
  • Maintained high health and safety standards to ensure secure workplace for all employees and visitors.

Supervisor

KFC
01.2003 - 01.2006
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Streamlined inventory management processes, leading to more organized and efficient stock handling system.
  • Boosted team morale and performance

Education

High School Diploma -

St Mary's College
Illocos Sur Philippines
05-2002

Skills

  • Customer service
  • Strong work ethic
  • Problem-solving
  • Clean driving record
  • Safety awareness
  • Ensuring customer satisfaction

Certification


  • SHND Health Card
  • Alcohol Awareness


Languages

English
Full Professional
Tagalog
Native or Bilingual
Spanish
Limited Working

Timeline

Porter Set up

MGM Grand Convention Center
04.2015 - Current

Cashier

Bonanos Restaurant- Nathans Famous
05.2011 - Current

Supervisor

Jack in the Box
10.2008 - 01.2011

Porter Agency

Venetian
01.2008 - 01.2011

Supervisor

Del Taco
01.2006 - 01.2008

Supervisor

KFC
01.2003 - 01.2006

High School Diploma -

St Mary's College

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Arlene Almazan