Summary
Overview
Work History
Education
Skills
Timeline
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Arlene Amos

Summary

Dedicated Accounts Receivable Specialist with four years of professional experience in credit, collections and cash application. Expert in accurately posting payments via bank statements, lock box and credit cards to keep accounts current. Excited to bring talent, leadership and in-depth knowledge of accounts receivable to growing organization.

Accomplished Billing Specialist offering well-honed account management experience. Leverages excellent organizational and problem-solving skills to maintain billing and increase account collections. Skilled in maintaining precise records and building relationships with clients.

Overview

21
21
years of professional experience

Work History

Leasing Assistant

Prairie View Apartments
Newcastle, OK
10.2023 - Current
  • Assisted with the preparation and execution of lease documents for new tenants.
  • Conducted market research to identify competitive rental rates in the area.
  • Performed administrative tasks such as filing, scanning, photocopying, faxing and mailing documents.
  • Answered phone calls from prospective tenants and provided information about available rental units.
  • Advised tenants on their rights under the terms of their lease agreement.
  • Collected rent payments from tenants and processed them into accounting software.
  • Prepared monthly reports summarizing occupancy levels, rents received, renewal rates.
  • Coordinated maintenance services for existing tenants as needed.
  • Negotiated lease renewals with existing tenants.
  • Processed applications for prospective tenants and conducted background checks.
  • Worked closely with property managers to ensure that all leasing activities are completed efficiently.
  • Contacted and followed up with tenants on renewal notices.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Conducted background checks on applicants.
  • Checked rental eligibility by following company's verification process.
  • Received rent payments and tracked transactions in accounting software.

Accounts Receivable and Collections Specialist

Piper Oilfield Products, Piper International
Oklahoma City, OK
06.2017 - 12.2021
  • Enter Invoices – made sure all information was correct before entering the invoices
  • Verified credit applications for new customers, sent for credit references and sent information to supervisor for credit approval
  • Did the collection duties for the company
  • I called or emailed customers for overdue invoices, helped make a credit payment plans for some customers
  • Maintained customers sales tax exempt certificates, helped get the correct forms when audited by Texas and OK.

Accounts Payable Clerk

Herc Rentals
Oklahoma City, OK
01.2014 - 01.2015
  • Reconciled monthly statements and transactions to keep records accurate and current.
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Coded invoices and other records to maintain organized and accurate records.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Completed training to stay up to date on core system and software updates.
  • Verified coding and approvals, maintaining accurate financial controls and data.
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.

Office Manager

Advanced Processing Technologies
Norman, OK
06.2003 - 11.2010
  • Assumed many business and office related functions during 7-year tenure with AvPro, Inc
  • This was culminating in responsibility for coordinating all office operations Results: Responsibility for Payroll, Data Entry, Human Resources, Sending and Receiving quotes, Accounts Payable and Receivable, Office Support, Invoiced jobs, Business related travel coordinator, and wrote proposals for SBIR and OCAST contracts.
  • Updated filing system and created computer database
  • Streamlined new contract protocols by creating a preferred vendor list and securing optimal pricing to be used when offering quotes and proposals
  • This led to bringing in new clients and lucrative contract agreements.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Consulted with management to resolve equipment performance and output quality problems.
  • Reviewed files and records to obtain information and respond to requests.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Negotiated with vendors to determine optimal material purchase pricing.

Education

Some College (No Degree) - Finance/Business

University of Oklahoma
Norman, OK

Skills

  • Accounting software I have used: Sage, Oracle, Entrata and QuickBooks
  • Proficient with Microsoft Office, Excel, Word and Outlook and other applications/systems
  • Office Management Policies & Procedures Manuals Proposal writing for Federal, State, and private sector contracts
  • Report & Document Preparation Spreadsheet
  • Check processing
  • Bill payment
  • Expense Reporting
  • Payment verification
  • Invoice Processing
  • Vendor account monitoring
  • New Hire Training
  • Data Entry
  • Expense Tracking
  • Management Meeting & Event Planning Inventory Management Expense Reduction
  • Account Monitoring
  • Negotiation and Resolution
  • Customer Advising and Referral
  • Conflict Resolution
  • Updating Customer Accounts
  • Managing Delinquent Accounts
  • Credit Extension Negotiation
  • Delinquent Account Notification
  • Correspondence Sorting and Filing
  • Credit and Collections
  • Statement Issuing
  • Billing Dispute Resolution

Timeline

Leasing Assistant

Prairie View Apartments
10.2023 - Current

Accounts Receivable and Collections Specialist

Piper Oilfield Products, Piper International
06.2017 - 12.2021

Accounts Payable Clerk

Herc Rentals
01.2014 - 01.2015

Office Manager

Advanced Processing Technologies
06.2003 - 11.2010

Some College (No Degree) - Finance/Business

University of Oklahoma

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Arlene Amos