Arlene Anderson
Waterbury
Summary
Dynamic cook with a proven track record at Rive Glen Nursing Home, excelling in customer service and culinary skills. Enhanced dining experiences by preparing diverse, high-quality dishes while managing inventory and budgets effectively. Recognized for improving kitchen efficiency and achieving high customer satisfaction through attention to detail and teamwork.
Overview
20
20
years of professional experience
Work History
Cook
Rive Glen Nursing Home
04.2019 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared diverse cuisines to meet customer dietary needs and preferences, elevating dining experience.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Suggested actionable improvements to streamline training procedures.
- Prepared nutritious meals following dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen equipment and work areas.
- Assisted in food preparation, ensuring timely service during meal hours.
- Collaborated with nursing staff to accommodate residents' dietary restrictions.
- Trained new kitchen staff on food safety protocols and operational procedures.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Implemented portion control practices to enhance meal consistency and quality.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Assistant Deli Manager
ShopRite
07.2005 - 07.2015
- Assisted in managing daily deli operations, ensuring compliance with health and safety standards.
- Collaborated with team to enhance product displays, increasing customer engagement and satisfaction.
- Trained new staff on deli procedures, promoting knowledge retention and operational efficiency.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and freshness.
- Implemented quality control measures to improve product consistency and reduce waste.
- Analyzed customer feedback to adjust offerings, driving increased sales and customer loyalty in the deli department.
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Increased sales through effective merchandising and attractive product displays.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Attended to customers by taking orders, resolving complaints and issues.
- Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
- Streamlined deli operations by implementing efficient inventory management processes.
- Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
- Implemented cost-saving measures through waste reduction initiatives and improved purchasing practices.
Education
High School Diploma - Business
Crosby High School
Waterbury, CT06.1979
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
Timeline
Cook
Rive Glen Nursing Home
04.2019 - Current
Assistant Deli Manager
ShopRite
07.2005 - 07.2015
High School Diploma - Business
Crosby High School