Arlene Barahona
Austin,TX
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Ciranta Property Management
Austin, Texas
02.2025 - Current
- Managed administrative tasks, including data entry and tracking client information using Resman and Google Excel.
- Utilized Excel for tracking and analyzing metrics to enhance community engagement and property performance.
- Conducted weekly market surveys and compiled results for analysis by upper management.
- Delivered excellent customer service, resolving conflicts and fostering positive resident relationships.
- Facilitated leasing processes for new prospects through Docusign, ensuring digital document storage.
- Coordinated team collaboration and community engagement initiatives while meeting tight deadlines.
- Engaged residents via email and social media to schedule appointments for potential prospects.
- Responded promptly to resident inquiries through Live Chat and Text Messaging systems.
Sales Lead
Pandora
Austin, TX
09.2024 - 02.2025
- Delivered exceptional customer service by managing inquiries, processing orders, and resolving concerns promptly.
- Utilized Excel to manage sales data and reports for team performance, and to exceed sales goals.
- Collaborated effectively with team members to coordinate daily operations and appointments.
- Supported store operations through inventory tracking, sales reporting, and customer documentation.
- Promoted brand ambassadorship, fostering a positive team culture and enhancing customer engagement.
Cashier / Manager / Assistant Manager
Schlotzsky's Focus Brands
10.2017 - 09.2024
- Managed front-of-house and back-of-house operations, ensuring high customer satisfaction through effective communication and service delivery.
- Handled payroll, sales reports, and inventory management, showcasing attention to detail and the ability to organize critical documents and records.
- Adapted to fast-paced, high-pressure environments while handling multiple tasks, such as overseeing staff and customer interactions.
- Created and maintained reports on sales, staff performance, and operational efficiency using tools like Microsoft Excel and Word.
- Led and motivated a team of employees, ensuring smooth day-to-day operations, customer satisfaction, and productivity.
Education
Bachelor of Arts - Psychology, Business Administration Minor
Texas State University
San Marcos08.2025
Associate of Arts - Psychology Major
Austin Community College
Austin, TX01.2022
High School Diploma -
Dripping Springs High School
Dripping Springs, TX01.2018
Skills
- Microsoft Office Suite
- CRM & Data Management
- Multi-tasking
- Administrative Support
- Customer service
- Time management
- Conflict resolution
- Virtual collaboration
Additional Information
Available to work weekday and weekend shifts as required.
Academic Awards
- Dean's List, Texas State University, 2023, 2024
- Dean's List, Austin Community College, 2021, 2022
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Property Manager
Ciranta Property Management
02.2025 - Current
Sales Lead
Pandora
09.2024 - 02.2025
Cashier / Manager / Assistant Manager
Schlotzsky's Focus Brands
10.2017 - 09.2024
Bachelor of Arts - Psychology, Business Administration Minor
Texas State University
Associate of Arts - Psychology Major
Austin Community College
High School Diploma -
Dripping Springs High School
Similar Profiles
Jessica L. CardenasJessica L. Cardenas
Director of Operations at Ciranta Property ManagementDirector of Operations at Ciranta Property Management
Leticia DorofeevLeticia Dorofeev
Property Manager at GVA Property ManagementProperty Manager at GVA Property Management
James EnnisJames Ennis
Maintenance Technician at Patchen Oaks Apartments (Ackermann Group Property Management / Zinger Property Group)Maintenance Technician at Patchen Oaks Apartments (Ackermann Group Property Management / Zinger Property Group)
Taylor PearsonTaylor Pearson
Project Engineer at Hill and Wilkinson General ContractorsProject Engineer at Hill and Wilkinson General Contractors
Jerry CuevasJerry Cuevas
Engineering Process Technician at Tesla - Cell ManufacturingEngineering Process Technician at Tesla - Cell Manufacturing