Overview
Work History
Education
Skills
Additional Information
Academic Awards
Languages
References
Timeline
Generic

Arlene Barahona

Austin,TX

Overview

8
8
years of professional experience

Work History

Assistant Property Manager

Ciranta Property Management
Austin, Texas
02.2025 - Current
  • Managed administrative tasks, including data entry and tracking client information using Resman and Google Excel.
  • Utilized Excel for tracking and analyzing metrics to enhance community engagement and property performance.
  • Conducted weekly market surveys and compiled results for analysis by upper management.
  • Delivered excellent customer service, resolving conflicts and fostering positive resident relationships.
  • Facilitated leasing processes for new prospects through Docusign, ensuring digital document storage.
  • Coordinated team collaboration and community engagement initiatives while meeting tight deadlines.
  • Engaged residents via email and social media to schedule appointments for potential prospects.
  • Responded promptly to resident inquiries through Live Chat and Text Messaging systems.

Sales Lead

Pandora
Austin, TX
09.2024 - 02.2025
  • Delivered exceptional customer service by managing inquiries, processing orders, and resolving concerns promptly.
  • Utilized Excel to manage sales data and reports for team performance, and to exceed sales goals.
  • Collaborated effectively with team members to coordinate daily operations and appointments.
  • Supported store operations through inventory tracking, sales reporting, and customer documentation.
  • Promoted brand ambassadorship, fostering a positive team culture and enhancing customer engagement.

Cashier / Manager / Assistant Manager

Schlotzsky's Focus Brands
10.2017 - 09.2024
  • Managed front-of-house and back-of-house operations, ensuring high customer satisfaction through effective communication and service delivery.
  • Handled payroll, sales reports, and inventory management, showcasing attention to detail and the ability to organize critical documents and records.
  • Adapted to fast-paced, high-pressure environments while handling multiple tasks, such as overseeing staff and customer interactions.
  • Created and maintained reports on sales, staff performance, and operational efficiency using tools like Microsoft Excel and Word.
  • Led and motivated a team of employees, ensuring smooth day-to-day operations, customer satisfaction, and productivity.

Education

Bachelor of Arts - Psychology, Business Administration Minor

Texas State University
San Marcos
08.2025

Associate of Arts - Psychology Major

Austin Community College
Austin, TX
01.2022

High School Diploma -

Dripping Springs High School
Dripping Springs, TX
01.2018

Skills

  • Microsoft Office Suite
  • CRM & Data Management
  • Multi-tasking
  • Administrative Support
  • Customer service
  • Time management
  • Conflict resolution
  • Virtual collaboration

Additional Information

Available to work weekday and weekend shifts as required.

Academic Awards

  • Dean's List, Texas State University, 2023, 2024
  • Dean's List, Austin Community College, 2021, 2022

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Property Manager

Ciranta Property Management
02.2025 - Current

Sales Lead

Pandora
09.2024 - 02.2025

Cashier / Manager / Assistant Manager

Schlotzsky's Focus Brands
10.2017 - 09.2024

Bachelor of Arts - Psychology, Business Administration Minor

Texas State University

Associate of Arts - Psychology Major

Austin Community College

High School Diploma -

Dripping Springs High School

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Arlene Barahona