Arlene Barahona
Austin,TX
Overview
8
8
years of professional experience
Work History
Assistant Property Manager
Ciranta Property Management
Austin, Texas
02.2025 - Current
- Managed administrative tasks, including data entry and tracking client information using Resman and Google Excel.
- Utilized Excel for tracking and analyzing metrics to enhance community engagement and property performance.
- Conducted weekly market surveys and compiled results for analysis by upper management.
- Delivered excellent customer service, resolving conflicts and fostering positive resident relationships.
- Facilitated leasing processes for new prospects through Docusign, ensuring digital document storage.
- Coordinated team collaboration and community engagement initiatives while meeting tight deadlines.
- Engaged residents via email and social media to schedule appointments for potential prospects.
- Responded promptly to resident inquiries through Live Chat and Text Messaging systems.
Sales Lead
Pandora
Austin, TX
09.2024 - 02.2025
- Delivered exceptional customer service by managing inquiries, processing orders, and resolving concerns promptly.
- Utilized Excel to manage sales data and reports for team performance, and to exceed sales goals.
- Collaborated effectively with team members to coordinate daily operations and appointments.
- Supported store operations through inventory tracking, sales reporting, and customer documentation.
- Promoted brand ambassadorship, fostering a positive team culture and enhancing customer engagement.
Cashier / Manager / Assistant Manager
Schlotzsky's Focus Brands
10.2017 - 09.2024
- Managed front-of-house and back-of-house operations, ensuring high customer satisfaction through effective communication and service delivery.
- Handled payroll, sales reports, and inventory management, showcasing attention to detail and the ability to organize critical documents and records.
- Adapted to fast-paced, high-pressure environments while handling multiple tasks, such as overseeing staff and customer interactions.
- Created and maintained reports on sales, staff performance, and operational efficiency using tools like Microsoft Excel and Word.
- Led and motivated a team of employees, ensuring smooth day-to-day operations, customer satisfaction, and productivity.
Education
Bachelor of Arts - Psychology, Business Administration Minor
Texas State University
San Marcos08.2025
Associate of Arts - Psychology Major
Austin Community College
Austin, TX01.2022
High School Diploma -
Dripping Springs High School
Dripping Springs, TX01.2018
Skills
- Microsoft Office Suite
- CRM & Data Management
- Multi-tasking
- Administrative Support
- Customer service
- Time management
- Conflict resolution
- Virtual collaboration
Additional Information
Available to work weekday and weekend shifts as required.
Academic Awards
- Dean's List, Texas State University, 2023, 2024
- Dean's List, Austin Community College, 2021, 2022
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Property Manager
Ciranta Property Management
02.2025 - Current
Sales Lead
Pandora
09.2024 - 02.2025
Cashier / Manager / Assistant Manager
Schlotzsky's Focus Brands
10.2017 - 09.2024
Bachelor of Arts - Psychology, Business Administration Minor
Texas State University
Associate of Arts - Psychology Major
Austin Community College
High School Diploma -
Dripping Springs High School