Arlene Barnes
Charlotte,NC
Summary
Dependable, hard-working, motivated individual with over 8 years of experience as an food service shift manager. In addition, to having skillful and hands on training as a Correctional Officer.
Proactive sales expert with a solid background of sales accomplishment. Well-versed in current trends in the region and market. Focused on applying good relationship-building and project management skills toward maximizing sales success.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Instrument Tech
Atrium Health Pineville
Charlotte, North Carolina
03.2019 - 12.2024
- Conferred with management to discuss and resolve participant complaints.
- Met with staff to discuss rules, regulations and work-related problems.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Administered first aid and notified emergency medical personnel.
- Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
- Developed and maintained databases for tracking environmental indicators and regulatory compliance status.
- Managed hazardous waste materials, including collection, storage, and disposal, following safety protocols.
- Took samples and ran tests to determine quality of produced water.
- Participated in environmental audits and inspections, identifying areas for improvement and corrective actions.
Correctional Officer
Pender Correctional Institution
Burgaw, United States
06.2016 - 01.2018
- As an outstanding member of the prison correctional facility my task was to supervise the daily activities of inmates, ensuring that inmates obey the rules; in addition to ensuring that I enforced the rules and regulations to 30-50
- Furthermore, my task was to maintain security by preventing disturbances, assaults, and escape
Assistant Manager
Chick-Fil-A
Wilmington, United States
08.2012 - 12.2017
- Working in the food industry as a assistant manager, my job is very demanding
- I must say that by me stepping into this position I have learned to become quite the multitasker
- Firstly, I am responsible for opening the store first thing in the morning and making sure all the equipment is functioning properly and ready for use, I will also be the one closing the store at the end of a long, busy day
- My task is to also keep up with the inventory so that we aren't running out of products
- Then the scheduling process is also apart of my job description
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Analyzed sales trends and developed promotional plans to increase sales volume.
- Maintained accurate records of all sales activities including presentations, proposals, closed sales.
- Collaborated with sales teams to align marketing strategies with sales objectives.
Shift Manager/ Team Leader
Bojangles
Wilmington, United States
09.2008 - 08.2013
- Accurately counted and verified large lump sums of cash going in and out of cash registers
- I also Ensured customer satisfaction by providing highest quality of products by ensuring all food items were prepared fresh and within standards of food safety consumption
- Implemented innovative tactics to maximize customer satisfaction levels.
- Conducted surveys to gauge customer satisfaction levels.
Education
Associate of Arts - Business Administration
Cape Fear Community College
Wilmington, United States01.2015
High School Diploma - General Education
Mary Sidberry Mosley
Wilmington, United States01.2011
Skills
- Managing large crews
- OSHA regulatory compliance
- Customer service experience
- Great at following instructions
- Employee productivity reports
- Team player
- English fluency
- Strong leadership skills
- Solid communication skills
- Consistent work history
- Outstanding interpersonal skills
- Concrete organizational skills
Activities
- Involved in social clubs and sports activities.
- Received academic awards such as being on the AB Honor Roll for all four years.
- Received a Black Panther award for being the most dedicated student.
Certification
- Certified Instrument Tec
Timeline
Certified Instrument Tech
Atrium Health Pineville
03.2019 - 12.2024
Correctional Officer
Pender Correctional Institution
06.2016 - 01.2018
Assistant Manager
Chick-Fil-A
08.2012 - 12.2017
Shift Manager/ Team Leader
Bojangles
09.2008 - 08.2013
Associate of Arts - Business Administration
Cape Fear Community College
High School Diploma - General Education
Mary Sidberry Mosley